There are many web hosting companies offering reseller hosting but not all of them provide private label. That will not be important if you use the reseller web hosting plan to host your own web sites or if you are a web design studio developing web sites which you host yourself but it becomes a huge issue if you are using the reseller hosting account to sell web hosting and grow as a web hosting provider.
Even the best reseller hosting plan will not be good enough if it doesn’t include 100% private label. Do you wander what is private label? Basically, it includes multiple measures taken by the web hosting company which is selling reseller hosting in order to protect its reseller hosting customers from their clients understanding they bought web hosting from a reseller and not from a company that manages everything themselves. Not that using a reseller hosting account to sell web hosting is bad but in the eyes of customers it doesn’t look very well. That’s why the best reseller hosting plan must provide 100% private label.
How can you find out if your reseller hosting plan supports that? There are multiple steps you can follow to find that out. The first and the most obvious one is the branding in cPanel. Your web hosting provider must not have branded it with their name as it will be very easy for your clients to see that when they login to cPanel to manage their web hosting account. Another one is the nameservers – your hosting provider must be able to provide you with private nameservers or at least nameservers which doesn’t mention their domain name. It would be best if you have your own private nameservers and we’ve mentioned why in the “Why should I use private nameservers” article. The hostname of the server must not include the name of your reseller hosting provider either. They must use an anonymous domain name which privacy protection enabled. And finally but not last, check the whois information of the IP’s that were assigned to you and make sure they do not contain the name of your web hosting provider.
If all those requirements are met then private lable is included with your reseller hosting plan and you can be safe that your customers will not easily find out you are a reseller. Once you get enough customers you can then switch to a VPS or a dedicated server and even start selling reseller hosting yourself. We’ve explained that in the How can I sell reseller hosting article.
If you have just ordered your cpanel reseller hosting account then you are almost ready to start selling web hosting. An important part of the selling process and the support process of your clients is the billing system. There are multiple billing systems available nowadays to choose from. At Scala Hosting we offer WHMCS and ClientExec. Both systems have their advantages and disadvantages. For example, WHMCS costs almost twice as ClientExec but it is probably the most popular billing system used by web hosting companies and most cpanel reseller hosting users. To take the best decision you should test both applications and find out which one best suits your needs. Both will work and do the job. It is up to a personal preference to choose which of them you would like to use. Even if you think that you made a mistake starting with any of them you can always migrate to the other as they have migration scripts which can be used to migrate your clients from one of the billing system to the other. Based on our experience, our clients mostly use WHMCS and like it more. That doesn’t mean we don’t have clients using ClientExec though. ClientExec is included for free with our Scala3 and Scala4 cpanel reseller hosting plans and that could be a big reason to use ClientExec as you will not have to pay extra money for WHMCS. A big reason to go with WHMCS is that it was bought by cPanel and the integration with it is working very well. We are using WHMCS ourselves and there are tones of free and paid modules for it to extend the functionality to a level you require. Note that you will need at least PHP 5.6 to run the latest version of WHMCS.
Let’s say you have compared multiple reseller hosting packages, considered multiple companies and you have decided what is the best reseller hosting plan for your needs. In this article we will talk about nameservers and what kind of nameservers you should use for your reseller hosting account. That’s an important part of the configuration of your reseller hosting account before you start activating accounts on it for your clients.
Usually, web hosting companies give you an option to use their nameservers or your own private nameservers. No matter which option you choose your web site will operate without problems however there are some great advantages of using private nameservers. First of all, using private nameservers provide a better branding as you will send your clients nameservers such as ns1.yourdomain.com and ns2.yourdomain.com instead of ns1 and ns2.someotherdomain.com. That makes you not only look better in front of the eyes of your clients but it also gives you some technical advantages which you may need in the future. The biggest advantage comes into play when for some reason you have to change the IP’s provided to you or if you are migrating to a new server with new IP’s. If you were using the nameservers of your hosting provider you will have to contact all your clients and ask them to change the nameservers of all their domains from the old to the new ones. If you are using private nameservers you will be able to change their IP’s yourself and your clients will not have to be bothered to make any changes. The second is better, isn’t it? There is a disadvantage that you should spare some time to configure your private nameservers but if you don’t know how to do it your hosting provider should help you with that. Basically, there are two steps for that process to be completed. The first one is to register the nameservers with the IP addresses provided by your hosting company and the second step is to add DNS A records for the nameservers and point them to the nameservers’ IP’s. Allow 24-48 hours for DNS propogation and you can start using your private nameservers.