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Frequently Asked Questions

• How does Shared Web Hosting work

  Shared Web Hosting is a popular, inexpensive choice for hosting used by a variety of small and medium businesses, blogs, and other websites with moderate amounts of traffic.

  By purchasing Shared Hosting, you’re basically buying space on our servers—storage, bandwidth, and disk space—while we’re we’re responsible for keeping the server healthy and running at peak performance.

• Which hosting plan should I choose?

  Every situation is unique and that determines the plan that’s most suitable for you

  If you are just starting out and looking to build and host just 1 site or blog, then we recommend our Mini plan.

  If your site requires more space, flexibility or you’re looking to host more than one website, then we recommend our Start and Advanced plans.

  If performance is very important for your business, we recommend you choose one of our VPS server plans.

• What is the difference between Shared and Cloud hosting?

  Shared hosting is like living in in an overcrowded tenement with nosy neighbors. It’s cheaper, but you must share everything with hundreds of other users. If one of them is hacked or blacklisted, your risk of being hacked increases significantly.

  The VPS server is like living in your own house with a nice yard. You get 100% control, better security, and speed. It is fully managed, so you can focus on growing your business.

  And with our proprietary in-house solutions, now every website owner in the world can finally have their own cloud VPS with a control panel, daily backups & snapshots, fully managed by experts 24/7/365 at a comparable price to shared hosting, starting at just $12 per month.

• Can I use a cloud server instead of Shared Hosting?

  Yes, in fact, we recommend it. You get faster load speeds, more security and with our proprietary solutions, you get to save $81/month with in-built plugins—all at a very comparable price.

  However, starting out with a shared hosting plan is just fine. You’ll still get a lot more value than with any other shared hosting provider.

• What is SPanel and how is it better than cPanel?

  You get the control panel developed by Scala Hosting (SPanel), with a graphic interface to manage your cloud server and all the services on it such as website, email, database, ftp and DNS services. The control panel is compatible with cPanel and will save you $15 per month for a cPanel license. Your websites will work as they have been working on a cPanel server. The control panel is running on our own equipment and doesn't eat from your server's resources unlike cPanel.

  SPanel is only available in cloud VPS hosting.

• How easy Is It to Setup Your ScalaHosting?

  It's easy as a few clicks. Select the configuration that best suits you, start your plan, and you'll be set up in seconds.

  You don't have to download or set up anything - it's all done for you.

• What Kind of Support Do You Offer?

  Our team of dedicated experts are available around the clock, 24/7, to answer any questions or troubleshoot any problems you may have. Our team consists of true experts with at least 3 years of experience in the field.

  Curious how good our support is? Read hundreds of glowing customer reviews in a number of third-party sites where we’re TOP-RATED: TrustPilot, Hostadvice, Facebook, and Serchen.

• If I Already Have a Site / Hosting Can I move It To ScalaHosting?

  Yes, our migration specialists will migrate all your websites from any platform and server. We make transfers simple and risk-free for you, at no extra cost, and will verify all of the migrated websites function correctly on the new server.