OnApp Has Been A Nightmare. OnApp Review.

Posted on 20.10.2017

onapp bad support

This is the first time we use our blog to post our experience with one of our ex-vendors that we used to outsource cloud hosting management services. Specifically, this article is about our bad experience with OnApp. I will include as much details as possible in order to be as helpful as possible to any future companies considering to use their services. I want to stress out that I would not write this long OnApp review but the way they treated us made me do it because in todays world such behavior must result in lost customers and lost future clients. Everyone should be aware what to expect by becoming a customer of OnApp. I will explain about the most serious issues because in 4 years we had to open more than 240 technical support tickets due to problems with their software which makes it 5 tickets per month and 1.25 tickets per week. In many of the cases their support staff didn’t know what they were doing and they even caused full data loss for 2 servers. Good that we had backups to restore them.

How To Optimize My Web Site?

Posted on 12.10.2017

optimize web site

Have you ever received a notification from your hosting provider that your web site is using too much CPU resources? From one side that is a good and a normal thing as it means your web site is getting more visitors and becomes more popular. From another side you have to pay more money for web hosting because your web site requires more CPU resources to operate and serve all visitors. Both are normal and both are part of the growing process of a web site. If you want to have thousands of visitors on daily basis don’t expect to be able to use a cheap web hosting plan. You will most likely need to switch to cloud server hosting or at least a higher shared hosting plan which allows more CPU resources. Upgrading is the easiest to do but it costs more money. There is one more step you can take before upgrading. You can optimize your web site and decrease the CPU resources it uses when a visitor comes to it. The optimization process includes many steps which may be hard to do if you have never done it before. You may need to get with your web designer to perform them for you although those steps must have been done before your web site has been published.

What is a Server?

Posted on 06.10.2017

server

Can you explain to me what is a server? That is the question I get when I tell someone what I do for a living. Other usual questions are related to the size and functions of the server and how does it look. Since many people don’t know what a server is, what it does and why we need servers I have decided to write an article and provide an answer to all of those questions. There must be many people looking for an easy to understand answer without too much technical information. Basically, the server is a computer but there is much more to it. If you want to understand more about it continue reading.