There is no doubt that the ecommerce business is increasing all the time. People prefer to buy everything online. All small business owners must have a web site today to stay competitive. The most famous ecommerce solution nowadays is Magento. If you plan to have a successful ecommerce web site then you must choose Magento. With Magento it is very easy to setup an ecommerce web site and make it popular. Magento has lots of features and it can meet the requirements of any business today. There are lots of themes and plugins available which you can use to get your ecommerce web site up and running quickly. Then you can start selling your products and services online 24/7. You just need to choose the right Magento hosting plan of course. Without it your website may not load as fast as you would like and you may lose visitors and sales.
ScalaHosting has been using the LiteSpeed web server for quite some time and we’ve gathered some information about it. We would like to share it so others can learn from our experience and implement LiteSpeed on their web servers to increase their web sites’ speed, performance and security. LiteSpeed has many advantages and is known to be the fastest web server in the world at this time. Web hosting companies started to install it on their servers in the last 1-2 years. As a result, cPanel now officially supports LiteSpeed and there is a plugin for cPanel servers which can be used for easier management of the LiteSpeed web server from a graphic interface directly in WHM.
The knowledge base is a very important part of any web hosting company. It helps customers find the answers to their questions themselves. For the web hosting company that means they will have to handle less technical support tickets. The knowledge base should cover the most frequently asked questions related to the web hosting plans and other services the company offers. That can significantly reduce technical support tickets. Additionally, a good knowledge base is great for SEO purposes as long as the company publishes new answers regularly.
The ScalaHosting knowledge base was really outdated. We haven’t added new answers for months. That’s why we want to fix it. We are going to start adding new answers in it for the most frequently asked questions. We believe that it will help many customers and people on the internet looking to find the answer to one of the most frequently asked questions about web hosting.
What did we do?
ScalaHosting has re-designed its knowledge base and made it look much better and easy to read. We also plan to add more functionality to it so that it is more helpful for people. We will review all existing answers and edit them to make sure they answer the question as best as possible. We will look into adding more screenshots for the articles where specific steps need to be done. By illustrating with screenshots it will be much more easier for the visitor to complete the action. We also plan to add many new articles based on the questions we receive from customers. In that way others will be able to find the answer without contacting us. It is a fact that if someone asked a question then someone else has the same question that needs an answer. Answering it once in the knowledge base saves the visitor and our time. Visit the new knowledge base at https://www.scalahosting.com/kb/
Here are some of recent knowledgebase articles we added which we think will be very useful for ScalaHosting customers in the daily management of their web hosting accounts.