It has been just 2 weeks since ScalaHosting has switched to the new management platform for the SSD cloud servers. We are now able to deliver more efficient cloud server hosting at an affordable price. That will allow end users to switch from a shared hosting plan to an affordable SSD cloud server pretty easily. With that they will have their own server, root access, full control, more speed, more resources and their web site will load much faster. The advantages of a server compared to a shared hosting plan are many. One of the main benefits is security. By using your own server there will not be other users using the server except you and that is a huge plus in regards to security. In shared hosting what usually happens is that one web site gets compromised and it is used to compromise more web sites on the same server by using local PHP shells or brute force attacks. Having your own server not only increases security but gives you tones of benefits since you are not anymore limited. You have freedom to manage and configure the server per your own needs and requirements. You can’t do that on the shared hosting plan.
It has been more than 3 years since we started offering SSD cloud servers. During that time ScalaHosting has provisioned hundreds of cloud servers in both our datacenters in USA and Europe. We have allocated multiple TB’s of memory and SSD SAN disk space to all of the servers. At the beginning we have started with 1Gbps storage network which we upgraded about a year and a half ago to 10Gbps. That increased the speed of our cloud servers drastically. The cloud hosting services are getting more and more popular. The cloud hosting industry is growing all the time and people are migrating from their traditional dedicated servers to cloud servers to get all the benefits of cloud hosting. They save money, have better reliability and are easy to manage and deploy. Cloud hosting is the future of hosting and in the next couple of years almost everyone who has a web site will be hosting it on a cloud server. To be able to meet the requirements of our customers and our own requirements to provide best cloud hosting services we have to make changes in our infrastructure and management. The software we were using for managing the cloud farm has reached a level not to be able to perform what we need it to do. That’s why we decided to invest thousands of man hours and development in order to configure, implement and deploy a new management platform for our SSD cloud servers.
CPanel developers introduced HTTP/2 support a few months ago. At ScalaHosting, we are duly following the trends, so the latest revision of the HTTP protocol can now be used by all shared hosting clients.
What is HTTP2?
The Hypertext Transfer Protocol(HTTP) has laid the foundations of data communications over the internet. While widely functional, the solution had to evolve in terms of features and performance to be able to respond to the growing client needs.
It took a lot of work, but in May 2015, the HTTP Working Group was ready with the rework – HTTP2 was born.
The new platform derives from the experimental SPDY protocol, offering some revolutionary changes. HTTP2 is binary instead of textual, utilizing the underlying connection much more efficiently.
One of the key performance differentiators here is the prioritization of pushed resources introduced by HTTP2. The new protocol allowed header compression as well, another wonderful way to speed up your website.
There’s also the security factor as well. HTTP/2 practically mandated webmasters to activate an SSL certificate for their website. Otherwise, they run the risk of not being displayed properly. That was confirmed by major web browsers (Chrome, Firefox, Internet Explorer, and Opera), which all stated they would not support HTTP/s on websites without an SSL.
The security certificate ensures the entire connection between visitor browser and web hosting server is highly encrypted, so there are no risks of personal data breaches. Even if a hacker manages to get their hands on your passing information – they have no way of decrypting it.
ScalaHosting and SSL Certificates
If you’re not running an online shop or storing sensitive user information, you might be wondering – do I really need to pay for an SSL?
Luckily, not all security certificates require a financial investment.
ScalaHosting partners with Let’s Encrypt to bring you AutoSSL solutions completely free of charge. You don’t need to do anything apart from requesting the SSL activation, and our support team can do the rest. The certificate will even renew itself automatically before expiration.
Still, any serious business or ecommerce project is best going for a paid SSL solution. Scala supports security certificates from industry leaders GeoTrust and Symantec with a great range of options. Contact us if you need assistance activating your SSL.
Cloud servers are the most popular type of servers used nowadays. The reasons are really simple. The benefits are too many and there is really no point in using a traditional machine. Cloud hosting gives you alot. You get speed, reliability and redundancy at much lower cost. At the end you have more resources and pay less. ScalaHosting has started moving their servers to the cloud long ago. Many servers use our superior cloud infrastructure and all new customers accounts get activated on servers in the cloud. Our new customers looking for servers and our existing customers who need a server for the extra resources and security choose a cloud server. It allows them to have their web sites loading lightning fast. They can order additional CPU, RAM or disk space whenever they need it and they can remove CPU/RAM when they don’t need it anymore. In that way they always pay what they use and what they need. That flexibility cannot be achieved on a traditional dedicated server. Moreover, a dedicated server is more expensive.
Due to the fact that cloud servers are so popular right now ScalaHosting works on increasing the effectiveness and speed all the time. We have been working for the last couple of months on a new system which will allow our cloud hosting customers to increase the speed of their servers without paying a penny. Our tests showed that the performance will increase by 15-20%. Additionally, we have developed a new cloud servers management plugin allowing customers to have much more control. The new system is faster too. The deployment of a cloud server in the past took about 5-6 minutes. With the new system we can deploy hundreds of cloud servers in 10 seconds.
We will share more information about the new system in the next couple of weeks and all cloud servers customers who get switched to the new system will be able to see it.
The knowledge base is a very important part of any web hosting company. It helps customers find the answers to their questions themselves. For the web hosting company that means they will have to handle less technical support tickets. The knowledge base should cover the most frequently asked questions related to the web hosting plans and other services the company offers. That can significantly reduce technical support tickets. Additionally, a good knowledge base is great for SEO purposes as long as the company publishes new answers regularly.
The ScalaHosting knowledge base was really outdated. We haven’t added new answers for months. That’s why we want to fix it. We are going to start adding new answers in it for the most frequently asked questions. We believe that it will help many customers and people on the internet looking to find the answer to one of the most frequently asked questions about web hosting.
What did we do?
ScalaHosting has re-designed its knowledge base and made it look much better and easy to read. We also plan to add more functionality to it so that it is more helpful for people. We will review all existing answers and edit them to make sure they answer the question as best as possible. We will look into adding more screenshots for the articles where specific steps need to be done. By illustrating with screenshots it will be much more easier for the visitor to complete the action. We also plan to add many new articles based on the questions we receive from customers. In that way others will be able to find the answer without contacting us. It is a fact that if someone asked a question then someone else has the same question that needs an answer. Answering it once in the knowledge base saves the visitor and our time. Visit the new knowledge base at https://www.scalahosting.com/kb/
Here are some of recent knowledgebase articles we added which we think will be very useful for ScalaHosting customers in the daily management of their web hosting accounts.
ScalaHosting is proud to announce we now support Let’s Encrypt on all our servers. But let’s first learn what is Let’s Encrypt and how it brings value to your online business. You can benefit from better security on each of our package plans:
Recently, Lori Soard, a freelance writer and editor, interviewed ScalaHosting CEO which we decided to share in our company blog. We think many customers will find the information useful. We have thousands of reseller hosting customers and we believe they will like to know more about ScalaHosting and its success. Then they can probably use some of the steps in their own business and be as successful as we are.
Furthermore you will also see some interesting pictures such as ScalaHosting’s staff having a team building activity on ATV’s and a picture of one of our cabinets showing a couple of servers nicely racked and cabled. Each server has 3 cables going to it. One for the public network, a second cable which we use for the local network and a third cable for IPMI access. The local network is very important. All servers perform their backups on daily basis via that network to ensure we always have an archive of our clients’ data in case they need it. The IPMI device is what ScalaHosting uses to manage their servers. IPMI allows us to start, stop and restart servers. We can install operating systems and perform anything which requires console access.
The interview also mentions ScalaHosting’s unique features which are the reason why clients choose us. Our unique features and dedication to make clients feel happy is the key to our successful business. The hosting market nowadays is highly competitive. It is still hard for people and businesses to find the right web hosting company. The company which will provide quality hosting at affordable price because that is what we do. We provide high quality web hosting services to businesses and individuals at affordable prices. That’s why our clients love us. Read some ScalaHosting reviews on our Facebook page in order to find out. If you are a customer and you want to post your thoughts, we will appreciate if you spend some time and share your experience with us.
About Web Hosting Secret Revealed
Founded in May 2008, Web Hosting Secret Revealed (WHSR) delivers useful information to web hosting shoppers, bloggers, and web marketers. The WHSR website today consists of three different sections – Find A Host, Tools, and Resources. “Find A Host” focuses on serving shoppers who are looking for trustworthy web hosting reviews and guide; “Tools” offers easy-to-use tools to gather information on web hosting services; and “Resources” offers latest smart blogging and digital marketing tips. You can see the team behind WHSR at http://www.webhostingsecretrevealed.net/about-us/
Looking back at 2016 we can certainly say that ScalaHosting had another very successful year in the web hosting industry. We have done a lot to improve the services and add more value to them. We would like to outline below some of the big moments for us that happened in 2016 at ScalaHosting.
30% growth in new customers
We had 30% more new customers compared to 2015. In fact, our November statistics compared to November 2015 show almost 200% increase which tells us we have done a great job by serving our customers well and they recommend us to their friends and business partners for web hosting services.
95% customers satisfaction
95% of the total ratings of our clients in both tickets and live chats were positive.
50% staff increase
In 2016 we have increased our staff members by 50%. We expect our staff to double in 2017.
Upgraded shared hosting plans
We have upgraded both web hosting plans and reseller hosting plans. They now have unlimited bandwidth and some of them come with unlimited disk space too. We have bundled new features with the plans for free such as free ClientExec billing system, free SSL certificates and priority support. Priority support allowed customers to get their issues looked into on urgent basis getting the tickets looked into in less than 5 minutes.
Upgraded SSD Cloud Hosting Platform
We have added 4 times more processing power, 6 times more memory and 3 times more disk space. The ssd cloud hosting cluster now includes hundreds of CPU cores, hundreds of GB’s of RAM, and tens of TB’s of SSD disk space. The upgrades were performed for both our sites in the United States and Europe.
The cloud network was upgraded from 1Gbps to 40Gbps decreasing latency to less than 1ms. The storage was also upgraded. The old storage had 2 copies of data on 2 separate devices. The new ssd cloud cluster keeps 3 copies of data on 3 separate storage devices. The new system utilizes a 100% distributed storage farm with data being encrypted.
Added many new services
We have started multiple new services. We will list them below.
We have written lots of articles in our blog and shared them on social media such as Facebook and Twitter which increased the rank of ScalaHosting in Google. As a result we got 40% more visits from the organic search than in 2015.
Those are some of the big “things” that happened. There were many other minor improvements which we don’t want to mention here because this article will become endless and you may get tired to read it completely.
And now 2017 is coming and we are positively looking at it. There is always room for improvement and we are going to keep up the good work in 2017 too and continue to keep customers happy and continue to increase the value of our services.
We have planned what we are going to improve at the beginning of 2017 to make customers feel better while partnering with ScalaHosting. We are going to upgrade our network to 10Gbps uplinks, look into adding DDoS protection and improve the security of customers’ individual accounts and servers by implementing a new security system which we are going to start testing in January 2017. It will help decrease the number of compromised web sites due to their owners not securing them as they should.
Thank you for your trust and support in 2016.
We are looking to continue working with you in 2017.