Email Account Management

Regardless of whether you’re creating a personal blog or trying to launch a new online business, communicating with your users through email addresses associated with your domain name is essential for creating a reputable image. It shows that you’re taking the project seriously.

The email service is a significant part of your ScalaHosting account, and today, we’ll show you how to take full advantage of it.

Managing email accounts with ScalaHosting

Email is an essential part of ScalaHosting’s services. It’s available on all shared and VPS plans, and there are also business email hosting packages for those of you who want to use our servers only for communicating with partners and customers.

Most ScalaHosting accounts are controlled via cPanel – one of the world’s most popular web hosting control panels. However, with our managed VPS solutions, you can also choose to use SPanel – an all-in-one management solution designed and developed by ScalaHosting specifically for our virtual private servers.

In terms of ease of use, cPanel and SPanel are pretty evenly matched. Still, the interfaces are slightly different, so with today’s guide, we’ll show you how to use the two platforms to manage your email accounts.

Viewing email accounts


If you’re logging into cPanel for the first time, the Email Accounts section will be one of the first things you see.

Email Account Management, cPanel

It contains a list of all the email addresses created on your account, in addition to quite a few tools for managing them.


SPanel’s Email Accounts section is also available on the User Interface’s homepage.

Email Account Management, SPanel

In addition to the list of email addresses already created, it offers a quick and easy way of creating new ones.

Creating email accounts


To create a new email account with cPanel, open the Email Accounts section and click Create.

Email Account Management, cPanel

First, you need to pick a username for the new account. This will be the part of the address before the @.

Email Account Management, cPanel 2

At this stage, you also get to decide what you’ll do with the account’s password. You can assign one right now (there’s also a helpful generator to ensure the password is strong), or you can send a login link to the future account owner, which they can use to pick their own password.

The Edit Settings button opens up a few more options.

Email Account Management, cPanel 3

You can set a storage quota for the new account and decide to automatically create folders for plus-addressed messages (emails sent to You can also send a welcome email to the new account owner with instructions on what they need to do to set up an email client.

When you’re ready with the configuration, click Create to set up the new account.


To create a new email address in SPanel, you can use the form above the list of addresses in the Email Accounts section.

Email Account Management, SPanel

The first field is for the account name or the part of the address before the @. From the drop-down menu next to it, you can associate the new account with one of the domains added to SPanel’s User Interface.

Next, you have to choose a password for the new account. The password must be at least 8 characters long, and you can help yourself by using the built-in generator to automatically create and fill in a strong password. You can then view and copy it.

When you’re ready with the configuration, click Create Email to set up the new account.

Deleting email accounts


To delete an email account in cPanel, go to the Email Accounts section and find the address you want to delete on the list. Then, select the checkbox next to it and click the Delete button located at the beginning of the list.

Email Account Management, cPanel

cPanel will ask you if you’re sure you want to delete the account and will terminate it if you confirm. Bear in mind that this action is not reversible and could lead to data loss.


To delete an email account in SPanel, go to the Email Accounts section and locate the address you’d like to delete from the list.

Email Account Management, SPanel

Click the Actions menu next to it, and select Delete. SPanel will ask you if you’re sure you want to proceed, and after you confirm, it will delete the account, along with all the data in it.

If you want to delete multiple accounts, you can use the checkboxes next to individual addresses to select them and use the Delete Selected button to wipe the inboxes.

Changing email accounts’ passwords


To change an email account’s password, go to the Email Accounts section, locate the account you want to modify, and click the Manage button.

Email Account Management, cPanel

Under the Security section, you have a field for a new password. The built-in generator can help you create and fill a complex password on the spot. After you’re ready, click the Update Email Settings button to apply the changes.

If you know the account’s current password, it’s also possible to change it via Webmail. The steps differ depending on whether you’re using Horde or Roundcube, but in both cases, the facility to change your password is available in the Settings menu after you log into your inbox.


To change an email account’s password in SPanel, go to the Email Accounts section in SPanel’s User Interface and locate the account you want to modify. Then, select Change password from the Actions menu.

Email Account Management, SPanel

In the pop-up that appears, you can enter and confirm the new password. You also have a password generator to help you assign a random, strong password.

You can use SPanel’s Webmail to change the passwords of accounts you have access to, as well.

Email Account Management, SPanel 2

After you log in at https://[your domain]/webmail/, you will be presented with a few options. Changing the account’s password is one of them. It’s available on the main screen and under the arrow located next to your email address.

Both cPanel and SPanel are designed with ease-of-use in mind, so finding and taking advantage of all the tools related to email management shouldn’t be a problem, even for the less experienced among you. Still, if you have any questions regarding your ScalaHosting account, do not hesitate to contact our technical support team, who can assist you further.

Was this helpful?

What’s your goal today?

1. Find the right Managed VPS solution

If you’re looking for industry-leading speed, ease of use and reliability Try ScalaHosting with an unconditional money-back guarantee.

2. Make your website lighting fast

We guarantee to make your WordPress site load in less than 2 seconds on a managed VPS with ScalaHosting or give your money back. Fill out the form, and we’ll be in touch.

Please enter a valid name
Please enter a valid website
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

3. Streamline your clients’ hosting experience

If you’re a web studio or development agency hosting more than 30 websites, schedule a call with Vlad, our co-founder and CTO, and see how we can deliver unmatched value to both your business and your clients.


Need a custom cluster or professional advice?

Book a meeting and get a free 30-minute consultation with Vlad, co-founder & CTO of Scala Hosting, who will help you select, design and build the right solution - from a single data center cluster to a multi-region & multi-datacenter high availability cluster with hundreds of servers.

Book a free consultation

4. Learn how to grow your website in 2024

An all-star team of SEO and web influencers are sharing their secret knowledge for the first time in years. Learn about the future of SEO, Web Design best practices and the secrets to getting the foundation for your website to thrive. Watch the exclusive webinar.

An Exclusive Insiders Look Behind The SEO and Web Development Curtain


Working in the web hosting industry for over 13 years, Rado has inevitably got some insight into the industry. A digital marketer by education, Rado is always putting himself in the client's shoes, trying to see what's best for THEM first. A man of the fine detail, you can often find him spending 10+ minutes wondering over a missing comma or slightly skewed design.