Exceptional service and support

Exceptional service and support

Our primary target is to maintain high quality and provide exceptional customer service. Clients tell us how happy they are on daily basis and that is motivating us to keep on improving our web hosting services.

We just received the following e-mail message.

Hi Scala Hosting Team,

I’m Angela, the customers relations manager at HostAdvice.com, the largest hosting directory online in which your company is listed.

I’m reaching out to let you know that over the past few weeks we’ve anonymously tested your company’s customer service, and guess what, you guys did a great job!

The customer service was prompt, efficient, insightful and most of all, helpful.

We’d like to thank you on behalf of your customers for the great service you’re providing. Keep on making the hosting world a better place!

As a reward for doing such an awesome job we’d like to grant you “The Badge of Excellence” by Host Advice. This badge tells users that you comply with our high standards of service and professionalism.

Exceptional service and support

Vlad G.

Author

Vlad has 20 years of experience in the web hosting industry. He wants to make the Internet a safer place for everyone by allowing every online business to have their own fully managed VPS with a control panel and daily backups at the same price as shared hosting. Vlad is a performance-driven individual who is passionate about technology, innovations, and leadership. He believes that every website should be hosted on its own server as that is the only way to achieve maximum security, speed, and reliability. Vlad is currently a co-founder and CEO of Scala Hosting LLC and SPanel LLC.

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