How to Set a Contact Email in SPanel?

Uptime is crucial for any online project, no matter how big or small. At ScalaHosting, we do everything we can to ensure that our servers offer the best and most secure possible hosting environment for your projects, and we’re pretty sure that you put a lot of effort into configuring your websites to the best of your ability as well.

Unfortunately, even with the best possible setup, problems can appear that could disrupt your website’s normal operation. If these problems do occur, you need to be aware of them before it’s too late.

In most cases, if you take timely actions, you can prevent your website from going down, and you can save yourself (and your end-users) a lot of frustration. You need to be warned about any potential problems, however, and this is where SPanel’s Contact Email comes in.

Why is it important to set a contact email in SPanel?

SPanel is ScalaHosting’s proprietary all-in-one hosting account management platform. It comes with all our managed VPS plans, and its goal is to ensure that you can manage your hosting service through a simple, easy-to-use interface without the need to pay hundreds of dollars in licensing fees.

As useful as it is, SPanel can’t resolve certain problems that are connected to the growth of your project and the dynamic online landscape. As your website becomes bigger and more popular, for example, it is bound to take up more space, and eventually, it can reach your account’s disk space limit. And no matter how big or popular it is, it can always fall in the hackers’ sights.

If your website is reaching the hosting account limits, users will start to get errors, and it could even go down completely. If it’s under attack, the consequences could be even more severe, especially if you don’t act quickly.

To ensure that you have the best possible chances of resolving these issues as quickly as possible, SPanel can notify you when they arise. It needs to know how to contact you, however, which is why it’s important to set a contact email.

Why isn’t the contact email preset by default?

You may be wondering why we don’t simply use the email address you give us during the signup process. The truth is, while some of you are probably managing your entire project on your own, plenty of website owners hire professionals who are responsible for keeping the hosting account going and are better equipped to deal with this sort of situation. Ideally, they will be the ones who get the notifications first and their email address should be set as a contact email.

There’s just one thing you need to bear in mind. Some problems might also affect your email service, which is why we don’t recommend setting an email situated on your hosting account as your contact email.

Setting a contact email through SPanel

Setting up a new contact email in SPanel takes no more than a few clicks. Here are the steps:

  1. Log into SPanel’s User Interface.
    By default, the login URL is available at, but you can also access it via the Admin Interface.
How to Set a Contact Email in SPanel?, Setting a contact email through SPanel
  1. Click the Contact Email button.
    It’s available under the Settings section on the homepage.
How to Set a Contact Email in SPanel?, Setting a contact email through SPanel 2
  1. Enter your new contact email and confirm it.
    After you enter your new contact email address, you need to click Change Email to save the changes.
How to Set a Contact Email in SPanel?, Setting a contact email through SPanel 3

How to Set a Contact Email

Was this helpful?

What’s your goal today?

1. Find the right Managed VPS solution

If you’re looking for industry-leading speed, ease of use and reliability Try ScalaHosting with an unconditional money-back guarantee.

2. Make your website lighting fast

We guarantee to make your WordPress site load in less than 2 seconds on a managed VPS with ScalaHosting or give your money back. Fill out the form, and we’ll be in touch.

Please enter a valid name
Please enter a valid website
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

3. Streamline your clients’ hosting experience

If you’re a web studio or development agency hosting more than 30 websites, schedule a call with Vlad, our co-founder and CTO, and see how we can deliver unmatched value to both your business and your clients.


Need a custom cluster or professional advice?

Book a meeting and get a free 30-minute consultation with Vlad, co-founder & CTO of Scala Hosting, who will help you select, design and build the right solution - from a single data center cluster to a multi-region & multi-datacenter high availability cluster with hundreds of servers.

Book a free consultation

4. Learn how to grow your website in 2024

An all-star team of SEO and web influencers are sharing their secret knowledge for the first time in years. Learn about the future of SEO, Web Design best practices and the secrets to getting the foundation for your website to thrive. Watch the exclusive webinar.

An Exclusive Insiders Look Behind The SEO and Web Development Curtain


Working in the web hosting industry for over 13 years, Rado has inevitably got some insight into the industry. A digital marketer by education, Rado is always putting himself in the client's shoes, trying to see what's best for THEM first. A man of the fine detail, you can often find him spending 10+ minutes wondering over a missing comma or slightly skewed design.