How to set my mail server to my business email hosting plan?

There are two options to start using your business email hosting service with your domain name.

By using our nameservers

If you don’t have a web site yet and you are going to use your domain name just for e-mail services then you can set our nameservers to your domain. Then allow 24 hours for DNS propagation and your domain will start pointing to our server. All e-mails sent to e-mail addresses will be delivered to our mail server. To set the nameservers you need to login to the control panel of the company where you registered the domain name and change the nameservers from there. If you ordered the domain name together with the business email hosting service from us, the nameservers will be automatically set to the correct ones by us and you will not need to change anything in that regard. If the domain was registered from another company you will need to login to their control panel to do the nameservers changes.

By changing your MX record

If you have a web site hosted elsewhere or on a server with ScalaHosting but you want to have your emails served by our business email hosting solution then you will need to change the MX entry for your domain name. You can do so from cPanel. Once you login to cPanel click on the Zone Editor icon which is under the Domain section. Then follow the steps below.

  • Remove the existing MX record
  • Add a new MX record pointing to your new mail server. You can find the hostname of your new mail server in your welcome email with the login details for your business email hosting plan.

How to set my mail server to my business email hosting plan?, By changing your MX record

For Priority you can use 0 (zero) and for Destination use the hostname of your mail server from the welcome e-mail. Then click on the Add New Record button.

  • After that change the Email Routing to Remote Mail Exchanger. This is very important.

How to set my mail server to my business email hosting plan?, By changing your MX record 2

Allow 4-6 hours for DNS changes to take effect.

If you activated SpamExperts for your business email hosting service it will protect your main domain and filter 99.96% of the SPAM messages with no extra configuration. That service is available for the SmallBiz and Corporate mail plans. In that case you need to add 2 MX records for your domain name. with priority 10 with priority 20

To activate SpamExperts for your email hosting plan you need to login to cPanel and click on the SpamExperts icon. If you are using our nameservers the MX entries will be automatically configured for you. If you are using 3rd party nameservers you will need to configure them manually.

Was this helpful?

What’s your goal today?

1. Find the right Managed VPS solution

If you’re looking for industry-leading speed, ease of use and reliability Try ScalaHosting with an unconditional money-back guarantee.

2. Make your website lighting fast

We guarantee to make your WordPress site load in less than 2 seconds on a managed VPS with ScalaHosting or give your money back. Fill out the form, and we’ll be in touch.

Please enter a valid name
Please enter a valid website
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

3. Streamline your clients’ hosting experience

If you’re a web studio or development agency hosting more than 30 websites, schedule a call with Vlad, our co-founder and CTO, and see how we can deliver unmatched value to both your business and your clients.


Need a custom cluster or professional advice?

Book a meeting and get a free 30-minute consultation with Vlad, co-founder & CTO of Scala Hosting, who will help you select, design and build the right solution - from a single data center cluster to a multi-region & multi-datacenter high availability cluster with hundreds of servers.

Book a free consultation

4. Learn how to grow your website in 2024

An all-star team of SEO and web influencers are sharing their secret knowledge for the first time in years. Learn about the future of SEO, Web Design best practices and the secrets to getting the foundation for your website to thrive. Watch the exclusive webinar.

An Exclusive Insiders Look Behind The SEO and Web Development Curtain


Working in the web hosting industry for over 13 years, Rado has inevitably got some insight into the industry. A digital marketer by education, Rado is always putting himself in the client's shoes, trying to see what's best for THEM first. A man of the fine detail, you can often find him spending 10+ minutes wondering over a missing comma or slightly skewed design.