How to add the two SRV records that are required for Office 365

Login to cPanel and click on the Advanced DNS zone editor icon which is in the Domains section.

advanced dns zone editor

in the Add a Record area, in the boxes for the new record, type or copy and paste the values from the following table.

(Select the Type value from the drop-down list.)

 

Name TTL Type Priority Weight Port Target
_sip._tls.domain_name. (for example, _sip._tls.freshcoffee.com.)

This value MUST end with a period (.)

3600 SRV 100 1 443 sipdir.online.lync.com.
_sipfederationtls._tcp.domain_name. (for example, _sipfederationtls._tcp.freshcoffee.com.)

This value MUST end with a period (.)

3600 SRV 100 1 5061 sipfed.online.lync.com.

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