How to add the two SRV records that are required for Office 365

Login to cPanel and click on the Advanced DNS zone editor icon which is in the Domains section.

advanced dns zone editor

in the Add a Record area, in the boxes for the new record, type or copy and paste the values from the following table.

(Select the Type value from the drop-down list.)

 

Name TTL Type Priority Weight Port Target
_sip._tls.domain_name. (for example, _sip._tls.freshcoffee.com.)

This value MUST end with a period (.)

3600 SRV 100 1 443 sipdir.online.lync.com.
_sipfederationtls._tcp.domain_name. (for example, _sipfederationtls._tcp.freshcoffee.com.)

This value MUST end with a period (.)

3600 SRV 100 1 5061 sipfed.online.lync.com.

Rado

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Working in the web hosting industry for over 13 years, Rado has inevitably got some insight into the industry. A digital marketer by education, Rado is always putting himself in the client's shoes, trying to see what's best for THEM first. A man of the fine detail, you can often find him spending 10+ minutes wondering over a missing comma or slightly skewed design.

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