Can I upgrade at anytime?

You can upgrade or downgrade your account at anytime from your client area at -> My services -> Manage. The exact process depends on what sort of service you need to upgrade/downgrade to.

For example, if you want to upgrade to a more powerful shared plan, the transfer is pretty much instantaneous. Our system will automatically activate the new package as soon as you process the invoice.

If you want to move from a shared plan to a VPS, however, you will need to have your website transferred from one server to another. To help you out, we can offer a transfer to the new VPS completely free of charge. All you need to do is submit a ticket to our technical support experts who will migrate the website for you and will ensure that it’s working correctly. All this without even a second of downtime.

Bear in mind that you cannot perform the upgrade or downgrade if there is a renewal invoice generated for the hosting service. Please submit a ticket to our billing specialists if that’s the case. They will remove the invoice and generate the order for you.

Was this helpful?

What’s your goal today?

1. Sign up to our newsletter and keep up to date with the latest news. Our team consist of highly skilled ex-sysadmins and hosting veterans, ready to share their unique hosting-related knowledge with you.

Sign up for ScalaHosting monthly News Letter and we will keep you up to date about the most valuable pieces of content we publish on our blog

2. Explore our VPS Hosting - with our 30-day unconditional money-back guarantee and free, effortless migration, you can try our award-winning Managed Cloud VPS solutions risk-free.


Working in the web hosting industry for over 13 years, Rado has inevitably got some insight into the industry. A digital marketer by education, Rado is always putting himself in the client's shoes, trying to see what's best for THEM first. A man of the fine detail, you can often find him spending 10+ minutes wondering over a missing comma or slightly skewed design.

Write a Comment


This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.