Getting Started with SShield

The popularity of open-source website building platforms like WordPress means that a wider array of users can now launch their new projects without too much of a hassle. This is good for people browsing the web and looking for new information, but it’s even better for hackers.

Table of contents:

  • What is SShield?
  • How does SShield work?
  • How can you control SShield?
  • Conclusion

Many of the people launching new websites today don’t have much experience with computers. They often don’t really know much about the challenges of securing a website, and as a result, their online business is often easy prey for cybercriminals. When they do get attacked, they don’t know what to do, and the cost of getting a specialist to fix the problem is often overwhelming. All this could spell the end for the entire project.

At ScalaHosting, we understand how frustrating this experience might be, which is why we’ve developed SShield.


What is SShield?

SShield is our proprietary security system that is integrated into SPanel and is available free of charge to all ScalaHosting customers who have picked one of our shared or managed cloud VPS hosting solutions. It constantly monitors the websites hosted on your account, and it successfully blocks 99.998% of all attacks.

The built-in Artificial Intelligence (AI) scans through all the processes on your websites, and if it detects any malicious behavior, it alerts you immediately. It works 24/7/365, and it’s completely automated.


How does SShield work?

Traditional security solutions rely on a signature-based system to detect malware. This approach is centered around a huge database full of known malware hashes (or signatures). If the security product spots a file on your computer or server with a signature that is available in its database, it flags it as malicious and blocks it. 

Security companies work hard to keep these databases as up-to-date as possible, but the number of threats that emerge every day is so huge that such a list can never really be considered complete.

SShield’s approach is different. Instead of a large database of hashes, it uses AI to look for any malicious processes that might be running on the server. This increases the chances of catching a new malware strain that has not yet been added to the databases of signatures, and SShield has proven that it successfully blocks almost all online attacks.

In addition to this, when it does detect malicious code on your website, it analyzes it, gathers all the information it needs about it, and sends you a detailed report on what has happened and what you need to do to fix it. SShield also gives you time to take the necessary precautions.

Most hosting providers suspend compromised accounts immediately after detecting malicious activity. The speed with which SShield catches the attack, however, and the fact that it can tell the website owner exactly what happened, means that we can let our customers fix the issue within reasonable time limits without causing any downtime. What’s more, once the malware has been removed, SShield will continue monitoring the website to ensure that the security vulnerability has been closed.


How can you control SShield?

The great thing about SShield is that it’s 100% automated. Customers who have opted for one of our managed cloud VPS hosting solutions can ensure that the service is running on their server. To do that, they need to log into their SPanel and click Server Status.

Getting Started with SShield, How can you control SShield?

If everything is alright, you should be able to see the green checkmark next to SShield. If it isn’t, you can always get in touch with our technical support team who will look into the matter immediately.

Apart from that, there’s nothing you need to do. The service is automatically enabled for all websites hosted on your account, and it works in the background, letting you focus on your day-to-day tasks.



Launching a new website is about a lot more than just creating a good-looking design and adding some content. It’s a complicated process, and there are quite a few things you need to think about. Security is one of the most important aspects, but unfortunately, far too many people simply don’t know how to tackle it, and this often leads to a frustrating experience.

Thanks to its unique method for monitoring websites and detecting malicious activity, SShield gives both inexperienced users and trained developers the peace of mind they need.

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Working in the web hosting industry for over 13 years, Rado has inevitably got some insight into the industry. A digital marketer by education, Rado is always putting himself in the client's shoes, trying to see what's best for THEM first. A man of the fine detail, you can often find him spending 10+ minutes wondering over a missing comma or slightly skewed design.