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Scala Hosting enhances security

Abuse issues and web sites being compromised on daily basis has become “normal” due to the huge amount of free scripts being used. Those scripts are open source and the hackers can download and review their code in an attempt to find a security hole which can be used to compromise web sites and use them for various abuse activities such as sending SPAM, uploading phishing web sites, attacking other networks or just consuming the resources of the account for anything they need. That is why it is very important for clients to keep their web sites secure. If you don’t know how to do that check our article “How can you keep your web sites secure“.

Most web hosting providers nowadays are in waiting position about abuse issues since that doesn’t affect new orders drastically. It affects existing customers though and Scala Hosting wants to make sure our existing clients feel confident when using our services. That is why we implemented a solution which will scan all clients accounts daily and notify them about potential security problems with their web sites. Please note that we are being proactive here to find the potential problem before it becomes problematic and it becomes problematic when it starts sending SPAM, uploads phishing content or starts flooding other networks. In that way, the client’s account is not being suspended due to any of the mentioned abuse activities and the client has enough time to secure the account before it starts being used for illegal activities by the hacker and force us to suspend it causing downtime for the compromised account. Most hosting companies will just wait for that to happen and suspend the account while we are not doing that. We are being proactive in scanning all files uploaded by all clients and send a notification with details what was found and what actions are expected from the customer to be made in order to secure the account and keep it active.

That is a huge difference which is putting us one big step in front of the competition. Uptime is the most important factor for every web site. At Scala Hosting, we do our best for our clients to make their web sites available 24/7 and that is why a big smile appears on our faces when we search on the Internet about clients’ reviews and couldn’t find negative ones. It’s not rare to receive questions from suspicious clients on the pre-sales chat or phone such as “Why there are no negative reviews about you on the internet? That is not possible.” We smile and say “It’s possible at Scala Hosting!” 🙂

 

16 Comments

  1. Craig

    March 2, 2012 / 17:54

    Thanks that would have saved me a lot of bother this week. How often will it run, and will it also run on vps servers?

    Craig

  2. Vince Robinson
    ScalaHosting Staff

    March 2, 2012 / 18:00

    We are working on expanding the functionality so that it scans VPS servers as well. It’s in testing phase at the moment and will be implemented soon.

  3. Lahiru

    March 2, 2012 / 19:48

    Great job scala.. keep your good works up!

  4. phillwv

    March 2, 2012 / 20:27

    Hi Vince. Good to see Scala is proactive on this, and haranguing it clients to be more aware. Shared servers (the rest of us) are as vulnerable as the weakest website.

    Over 9 years I’ve had many hosting services and tried to build a relationship, at least reach the point where they would tell me something about issues. One host simply never told me Wordpess was overloading their mysql server, a common issue I had yet to learn about. They kept just suspending me and never explained.

    Scala is doing it right with this feedback, and while curious what your test is, I’m sure it’s best to keep that to yourselves.

    Btw, re passwords, I would urge everyone who has agonized over this to make the move to a password database. I use the free and excellent Keepass, which is at http://sourceforge.net/projects/keepass/ – only download from there.

    Keepass is simple and excellent. Once you commit to using it, the anticipated hassle (which put me off for a long time) disappears and you wonder how you could ever live without it.

    Keepass allows login url (stored in the record) simply to be clicked, and the credentials auto-typed by the program. I use it to store all manner of confidential information, even banking and financial. All my email credentials too (I’ve dozens) plus all my WordPress users and admins. Etc.

    All this is protected by encryption of course, and you need only a reasonably complex remembered password to access all data within. That data can be printed to hard copy backup. Naturally, keep more than one copy after you become dependent on it.

    And the Keepass master password can be stuck to the VDU on a postit note – out of view of your webcam:0)

  5. Udinga

    March 2, 2012 / 22:39

    Am grateful to hear that

  6. Siam Naulak

    March 2, 2012 / 23:33

    This is really good news, this will give me more confidence to my clients… cheers

    Siam

  7. Faraz Rasheed

    March 3, 2012 / 00:00

    I much appreciate for your updates, Thank you very much that would have safe all websites. will it also run on reseller servers?

    Faraz Rasheed
    FRJ Enterprises

  8. Vishal Gohel

    March 3, 2012 / 01:38

    Many Thanks for this update. I love your services thoroughly & the last line which you have mentioned – “Why there are no negative reviews about you on the internet? That is not possible.” We smile and say “It’s possible at Scala Hosting!” is absolutely true for me 🙂

    Regards,
    Vishal Gohel
    Small Budget Reseller however looking for big.

  9. Gary Schwitzer - Clarity Computers of Mankato

    March 3, 2012 / 07:55

    Sounds much like the method I use on my private servers, glad to hear such a big player (Scala) is moving forward on this as well. A heads up can save everyone a whole lot of headaches. It doesn’t make sense for those companies that sit back and wait as a compromised web site can hit the account holder hard but the effect can be heavy on the hosting servers as well. Good job Scala.

  10. Vince Robinson
    ScalaHosting Staff

    March 3, 2012 / 09:55

    Thanks everyone for your comments!

  11. miktham

    March 3, 2012 / 10:59

    Timely needed solution is this. last week my main site got intruded with some nasty scripting. some how I got rid of it.

    MY OVER 10 YEARS OF HOSTING SCALE GIVEN ME REALLY FLEXIBLE IN TERM OF EVERYTHING.

  12. red5 hosting

    March 5, 2012 / 00:40

    Excellent tips. Really useful stuff .Never had an idea about this, will look for more of such informative posts from your side.. Good job…Keep it up

  13. Evarist

    April 1, 2012 / 04:59

    Great

    Thank you for this security measure. I am always worried about lossing my data, but now I think this is going to minimize this risk greatly.

    Keep it up. Never give up

  14. Ignat

    April 26, 2012 / 01:31

    Thanks, Scala Team!

  15. Great as usually

    June 16, 2012 / 22:16

    Scala Hosting always updates me every time someone tries to hack any of my clients’ websites. And Scala will always point to the problem and advise on what to be done. keep up the good work.

  16. Toci

    October 6, 2012 / 00:09

    Scala Hosting is simply the best on the market.
    and the customer service is excellent

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