{"id":970,"date":"2020-12-07T12:54:33","date_gmt":"2020-12-07T10:54:33","guid":{"rendered":"https:\/\/www.scalahosting.com\/kb\/?p=970\/"},"modified":"2022-05-19T18:59:00","modified_gmt":"2022-05-19T15:59:00","slug":"scalahosting-client-area","status":"publish","type":"post","link":"https:\/\/www.scalahosting.com\/kb\/scalahosting-client-area\/","title":{"rendered":"ScalaHosting Client Area"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">As a customer-oriented <\/span><a href=\"https:\/\/www.scalahosting.com\/\"><b>hosting provider<\/b><\/a><span style=\"font-weight: 400;\">, ScalaHosting had to ensure you have all the tools needed to configure and run your account easily. That&#8217;s why, after you purchase a hosting account with us, the first thing you&#8217;ll encounter is your <\/span><b>Client Area<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The Client Area is the dashboard interface that helps you manage all your personal information and <\/span><b>control your hosting services<\/b><span style=\"font-weight: 400;\">. With its help, you can <\/span><a href=\"https:\/\/www.scalahosting.com\/contact-us.html\"><b>contact our technical support team<\/b><\/a><span style=\"font-weight: 400;\">, order new accounts and domains, renew existing ones, etc. The goal is to be as practical and as intuitive as possible.&nbsp;<\/span><\/p>\n\n\n\n<p><b>Table of contents:<\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li style=\"font-weight: 400;\"><b>Client Area home<\/b><\/li><li style=\"font-weight: 400;\"><b>Editing personal information<\/b><\/li><li style=\"font-weight: 400;\"><b>Managing services and domains<\/b><\/li><li style=\"font-weight: 400;\"><b>Getting technical support<\/b><\/li><li style=\"font-weight: 400;\"><b>Billing options<\/b><\/li><li style=\"font-weight: 400;\"><b>ScalaHosting&#8217;s referral program<\/b><\/li><li style=\"font-weight: 400;\"><b>Ordering new services through your Client Area<\/b><\/li><li style=\"font-weight: 400;\"><b>Conclusion<\/b><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Client Area Homepage<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">After you activate your first ScalaHosting hosting account, you will receive a welcome email with all the login information to get you started. Your Client Area is accessible through the <\/span><b>Login button<\/b><span style=\"font-weight: 400;\"> on the top right corner of ScalaHosting&#8217;s homepage. After you enter the assigned username and password, you&#8217;ll arrive on the <\/span><b>Client Area Homepage<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"1205\" height=\"835\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/client-area-home.png\" alt=\"ScalaHosting Client Area, Client Area Homepage\" class=\"wp-image-972\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/client-area-home.png 1205w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/client-area-home-300x208.png 300w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/client-area-home-1024x710.png 1024w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/client-area-home-768x532.png 768w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure><\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">Four key shortcuts lead to important sections of your Client Area, namely:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li style=\"font-weight: 400;\"><b>Support Tickets<\/b><\/li><li style=\"font-weight: 400;\"><b>Invoices<\/b><\/li><li style=\"font-weight: 400;\"><b>Domains<\/b><\/li><li style=\"font-weight: 400;\"><b>Other Services<\/b><\/li><\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">If there are any unread replies from our <\/span><b>support team, unpaid invoices, expired domains, or services<\/b><span style=\"font-weight: 400;\">, you will see a notification in the top-right corner of the corresponding icon.<\/span><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"124\" height=\"111\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/notification.png\" alt=\"ScalaHosting Client Area, Client Area Homepage 2\" class=\"wp-image-976\"\/><\/figure><\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">A list of all your ScalaHosting services is available below the four shortcuts, and under them, you&#8217;ll see a form for registering a <\/span><b>new domain or transferring an existing one<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">To the left, you have the sidebar menu that helps you navigate through the rest of your Client Area. So, what do we have here?<\/span><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"262\" height=\"599\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/sidebar-menu.png\" alt=\"ScalaHosting Client Area, Client Area Homepage 3\" class=\"wp-image-981\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/sidebar-menu.png 262w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/sidebar-menu-131x300.png 131w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">&nbsp;<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Editing personal information<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Having your <\/span><b>contact and personal information saved in your Client Area <\/b><span style=\"font-weight: 400;\">helps you get the most out of your hosting services. It enables you to easily renew existing accounts and domains and order new ones with no more than a couple of clicks.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">If you go to <\/span><b>My Details<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Account Details<\/b><span style=\"font-weight: 400;\">, the first thing you&#8217;ll see is your <\/span><b>Support PIN code<\/b><span style=\"font-weight: 400;\">. Our technical support agents may request it in cases when they need to confirm your identity, so it&#8217;s important to have access to it at all times.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Below your Support PIN code, you&#8217;ll find all the information you provided upon signup. You can edit or add new details, and you can also control <\/span><b>what sort of email communication <\/b><span style=\"font-weight: 400;\">you want to receive from us.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The choice is yours, but we highly recommend enabling the support emails and the ones related to your currently active hosting accounts and domains. That way, you&#8217;ll get timely <\/span><b>notifications about the renewal of your services<\/b><span style=\"font-weight: 400;\"> and any other potential issues with your hosting account and website.<\/span><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"911\" height=\"1190\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/account-details.png\" alt=\"ScalaHosting Client Area, Editing personal information\" class=\"wp-image-971\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/account-details.png 911w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/account-details-230x300.png 230w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/account-details-784x1024.png 784w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/account-details-768x1003.png 768w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure><\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">Through the <\/span><b>My Details <\/b><span style=\"font-weight: 400;\">&gt; <\/span><b>Security Settings <\/b><span style=\"font-weight: 400;\">page, you can link your ScalaHosting customer profile with your Facebook or Google account.&nbsp; You&#8217;ll then use the <\/span><b>Sign in with Google <\/b><span style=\"font-weight: 400;\">and <\/span><b>Sign in with Facebook <\/b><span style=\"font-weight: 400;\">buttons to access your Client Area, so you won&#8217;t need to enter your password every time you log in.<\/span><\/p>\n\n\n\n<p>The <strong>Security Settings<\/strong> page also allows you to improve the protection of your hosting account by enabling <strong>Two-Factor Authentication<\/strong> (2FA). To use it, you need to set up a 2FA app (like Google Authenticator or Duo) on your mobile phone and configure it to work with your ScalaHosting account.<\/p>\n\n\n\n<p>Our 2FA system will then request a time-based token generated by the app whenever you&#8217;re trying to sign into your Client Area. That way, even if someone manages to guess your login credentials, they still wouldn&#8217;t be able to break into your account.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"605\" height=\"394\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/199.png\" alt=\"ScalaHosting Client Area, Editing personal information 2\" class=\"wp-image-3334\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/199.png 605w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/199-300x195.png 300w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure><\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">You also have the <strong>User Management <\/strong>section<\/span><span style=\"font-weight: 400;\">, which lets you invite other users and give them access to your Client Area. If the user you want to invite is has an existing ScalaHosting account, they will be able to log in using their current login credentials. If they don&#8217;t have an account, they will be able to create one.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Before sending the invite, you can choose to either give the new user full control over your Client Area or limit the tasks they can do on your behalf<\/span><span style=\"font-weight: 400;\">. By doing so, you can let a professional take care of your hosting account without worrying about them <\/span><b>having access to your payment details<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"876\" height=\"918\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/200.png\" alt=\"ScalaHosting Client Area, Editing personal information 3\" class=\"wp-image-3335\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/200.png 876w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/200-286x300.png 286w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/200-768x805.png 768w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure><\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">Through the <\/span><b>My Details<\/b><span style=\"font-weight: 400;\"> section, you can also <\/span><b>change your Client Area password<\/b><span style=\"font-weight: 400;\">, <\/span><b>edit your personal and contact information<\/b><span style=\"font-weight: 400;\">, or view all <\/span><b>the emails<\/b><span style=\"font-weight: 400;\"> you&#8217;ve received from us.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Managing services and domains<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">The <\/span><b>My Services <\/b><span style=\"font-weight: 400;\">page in your Client Area contains a complete list of all your <\/span><b>ScalaHosting services<\/b><span style=\"font-weight: 400;\">. If the list is too long, you can browse through all of them and apply filters to see a specific group of services (<\/span><i><span style=\"font-weight: 400;\">e.g., only the active ones<\/span><\/i><span style=\"font-weight: 400;\">).<\/span><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"911\" height=\"503\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/service-list.png\" alt=\"ScalaHosting Client Area, Managing services and domains\" class=\"wp-image-980\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/service-list.png 911w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/service-list-300x166.png 300w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/service-list-768x424.png 768w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure><\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">Next to each service, you have a <\/span><b>Manage <\/b><span style=\"font-weight: 400;\">drop-down menu, and the options it presents are quite important:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li style=\"font-weight: 400;\"><b>Manage Server<\/b><\/li><li style=\"font-weight: 400;\"><b>Renew<\/b><\/li><li style=\"font-weight: 400;\"><b>Request Cancellation<\/b><\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"228\" height=\"170\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/manage-drop-down.png\" alt=\"ScalaHosting Client Area, Managing services and domains 2\" class=\"wp-image-975\"\/><\/figure><\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">The <\/span><b>Manage Server<\/b><span style=\"font-weight: 400;\"> option gives you an overview of the entire service, including <\/span><b>past payments<\/b><span style=\"font-weight: 400;\">, options included in the package, and <\/span><b>usage statistics<\/b><span style=\"font-weight: 400;\">. From there, you can also go directly to your hosting account&#8217;s control panel.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The <\/span><b>Renew<\/b><span style=\"font-weight: 400;\"> option sends you to a quick wizard guide that helps you renew the Scala service. The <\/span><b>Request Cancellation <\/b><span style=\"font-weight: 400;\">page contains a field for the reasons for your decision and a drop-down menu that lets you choose whether you want to <\/span><b>cancel the service <\/b><span style=\"font-weight: 400;\">immediately or at the end of the current billing cycle.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Everything related to your domain names can be found in the <\/span><b>My Domains<\/b><span style=\"font-weight: 400;\"> section. You&#8217;ll see a complete list of all your URLs currently registered with ScalaHosting, along with their <\/span><b>status, registration date, date of next payment<\/b><span style=\"font-weight: 400;\">, and <strong>whether or not they are set to auto-renew<\/strong>. To manage a domain, simply select it from the list and use the <\/span><b>With Selected <\/b><span style=\"font-weight: 400;\">drop-down menu to choose what you want to do with it.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The options are:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li style=\"font-weight: 400;\"><a href=\"https:\/\/www.scalahosting.com\/blog\/vps-hosting-and-domain-management\/\"><b>Manage Nameservers<\/b><\/a><\/li><li style=\"font-weight: 400;\"><b>Auto-Renewal Status<\/b><\/li><li style=\"font-weight: 400;\"><b>Registrar Lock Status<\/b><\/li><li style=\"font-weight: 400;\"><b>Edit Contact Information<\/b><\/li><li style=\"font-weight: 400;\"><b>Renew Domains<\/b><\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"287\" height=\"240\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/manage-domains.png\" alt=\"ScalaHosting Client Area, Managing services and domains 3\" class=\"wp-image-974\"\/><\/figure><\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">By changing the nameservers, you can ensure the <\/span><b>domain is pointed <\/b><span style=\"font-weight: 400;\">to the<\/span><b> correct server.<\/b><span style=\"font-weight: 400;\"> The drop-down menu helps you disable automatic renewal for the selected domains so<\/span><b> you can renew them manually<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<p><em><span style=\"font-weight: 400;\">Note: If you turn off the automatic renewal, make sure to keep a close eye on your expiration dates, or you risk service downtime.&nbsp;&nbsp;<\/span><\/em><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">After you&#8217;ve disabled the domain registrar lock, you can edit the owner&#8217;s personal and contact details and potentially set up your <\/span><b>domain for a transfer<\/b><span style=\"font-weight: 400;\">. Still, if you are not looking to transfer a domain or edit any registrant details, you&#8217;re better off <\/span><b>keeping the registrar lock enabled<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Getting technical support<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">As a ScalaHosting customer, you can always rely on a team of specialists that will provide extra <\/span><b>technical assistance<\/b><span style=\"font-weight: 400;\">. The best way<\/span><span style=\"font-weight: 400;\"> to contact them is via a ticket posted from your Client Area.<\/span><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"1202\" height=\"422\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/open-ticket.png\" alt=\"ScalaHosting Client Area, Getting technical support\" class=\"wp-image-977\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/open-ticket.png 1202w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/open-ticket-300x105.png 300w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/open-ticket-1024x360.png 1024w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/open-ticket-768x270.png 768w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure><\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">To do so, go to <\/span><b>Support <\/b><span style=\"font-weight: 400;\">&gt; <\/span><b>Open New Ticket<\/b><span style=\"font-weight: 400;\"> and pick the department you want to get in touch with. Our <\/span><b>technical support experts are available 24\/7<\/b><span style=\"font-weight: 400;\">, and our Sales and Billing teams are online <\/span><b>Monday to Friday, between 2 am and 4 pm CST<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">After you&#8217;ve picked the correct department, you need to enter a subject for the ticket, choose the concerned service from the <\/span><b>Related Service <\/b><span style=\"font-weight: 400;\">drop-down, and assign ticket priority. Our ticketing system gives you plenty of formatting options for the body of the ticket, so make sure to upload all kinds of images and screenshots that may help us resolve your issue faster.<\/span><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"1203\" height=\"968\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/submit-ticket.png\" alt=\"ScalaHosting Client Area, Getting technical support 2\" class=\"wp-image-983\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/submit-ticket.png 1203w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/submit-ticket-300x241.png 300w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/submit-ticket-1024x824.png 1024w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/submit-ticket-768x618.png 768w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure><\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">We firmly believe that assistance should be provided in a timely manner, and we&#8217;re very proud of our team in that aspect. Our tech support consistently keeps an average first response time for tickets <strong>within 15 minutes<\/strong><\/span><span style=\"font-weight: 400;\">. <\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">To check the status of a ticket, you can go to <\/span><b>Support<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Tickets<\/b><span style=\"font-weight: 400;\">. However, you&#8217;ll get an email notification after our reply anyway.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The <\/span><b>Support <\/b><span style=\"font-weight: 400;\">&gt; <\/span><b>Downloads <\/b><span style=\"font-weight: 400;\">section contains <\/span><strong>manuals, applications, and other files<\/strong><span style=\"font-weight: 400;\"> that can be useful while setting up your website. You can go through <\/span><b><a href=\"https:\/\/www.scalahosting.com\/kb\/\">our Knowledge <\/a>Base <\/b>and&nbsp;get <b>detailed answers and guides<\/b> to some of the hottest topics in hosting.<\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Still can&#8217;t find what you&#8217;re looking for? <\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Our experts are also available via the live chat option in your Client Area and on our homepage.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Billing options<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">We realize that the financial costs associated with having a hosting account could seal the entire projects&#8217; fate, which is why we made sure all the necessary information is easily accessible to you. The <\/span><b>Billing <\/b><span style=\"font-weight: 400;\">section of your Client Area can give you a pretty good idea of <\/span><b>how much you spend <\/b>and whether<span style=\"font-weight: 400;\"> you can optimize those expenses.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">All your <\/span><b>invoices, including the Refunded and Unpaid ones<\/b><span style=\"font-weight: 400;\">, are available in this section. You can view them, download them as PDF documents, or print them directly from your browser.<\/span><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"911\" height=\"688\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/invoices.png\" alt=\"ScalaHosting Client Area, Billing options\" class=\"wp-image-973\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/invoices.png 911w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/invoices-300x227.png 300w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/invoices-768x580.png 768w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure><\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">You can also manage the credit cards you&#8217;ve saved with us through the <\/span><b>Billing<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Payment Methods <\/b><span style=\"font-weight: 400;\">page, and if you don&#8217;t want to save a credit card in your account &#8211; you can simply add some money to your virtual wallet.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Going to <\/span><b>Billing<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Add Funds<\/b><span style=\"font-weight: 400;\">, you&#8217;ll be able to put a deposit into your ScalaHosting account. The money will be visible in your Client Area, and you can use it to either renew existing services or order new ones. You can also leave it in the Client Area for the future, where it can be used for the <\/span><b>automatic renewal of your hosting accounts and domains<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>ScalaHosting&#8217;s referral program<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">You can benefit in more ways than one from your ScalaHosting account. If you go to the <\/span><b>Referral Program<\/b><span style=\"font-weight: 400;\"> section of your Client Area, you will be able to activate your referral account with a single click.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Our partners get a unique referral link, which you can send to <\/span><b>friends, family members, or coworkers.<\/b><span style=\"font-weight: 400;\"> If they use that link to sign up for a ScalaHosting service, you&#8217;ll receive a <\/span><b>commission<\/b><span style=\"font-weight: 400;\">, which will be available promptly in your Client Area.<\/span><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"1218\" height=\"1020\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/referral-program.png\" alt=\"ScalaHosting Client Area, ScalaHosting&#8217;s referral program\" class=\"wp-image-984\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/referral-program.png 1218w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/referral-program-300x251.png 300w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/referral-program-1024x858.png 1024w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/referral-program-768x643.png 768w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Ordering new services through your Client Area<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Unless you need to <\/span><b>manage multiple projects<\/b><span style=\"font-weight: 400;\">&nbsp;handled by different teams, you most likely want to have all your <\/span><b>hosting-related services<\/b><span style=\"font-weight: 400;\"> in one and the same place. That&#8217;s why, if you need a <\/span><a href=\"https:\/\/www.scalahosting.com\/domain-names.html\"><b>new domain<\/b><\/a><span style=\"font-weight: 400;\"> or hosting account, you can order it directly from your Client Area.<\/span><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"1159\" height=\"687\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/order-new-services.png\" alt=\"ScalaHosting Client Area, Ordering new services through your Client Area\" class=\"wp-image-979\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/order-new-services.png 1159w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/order-new-services-300x178.png 300w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/order-new-services-1024x607.png 1024w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2020\/12\/order-new-services-768x455.png 768w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure><\/div>\n\n\n\n<p><span style=\"font-weight: 400;\">When you click on <\/span><b>Order New Services<\/b><span style=\"font-weight: 400;\">, you will be redirected to a page that contains all the available hosting services and products we offer. Pick the one you want, configure it, and complete the order.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Because you&#8217;re <\/span><b>logged in to your Client Area<\/b><span style=\"font-weight: 400;\">, your personal details will be automatically entered, and if you have a payment method saved in your account, completing the checkout will be easier. <\/span><b>After the service is active<\/b><span style=\"font-weight: 400;\">, it will appear in your Client Area for you to manage it from there.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Conclusion<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Your entire online project depends on the hosting services that power it, and being able to manage them easily is more than just a matter of convenience. This is why ScalaHosting made sure learning your way around the user-friendly Client Area is as less of a hassle as possible.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a customer-oriented hosting provider, ScalaHosting had to ensure you have all the tools needed to configure and run your account easily. That&#8217;s why, after you purchase a hosting account with us, the first thing you&#8217;ll encounter is your Client Area. The Client Area is the dashboard interface that helps you manage all your personal [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[15],"tags":[],"class_list":["post-970","post","type-post","status-publish","format-standard","hentry","category-client-area"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts\/970","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/comments?post=970"}],"version-history":[{"count":7,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts\/970\/revisions"}],"predecessor-version":[{"id":4623,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts\/970\/revisions\/4623"}],"wp:attachment":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/media?parent=970"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/categories?post=970"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/tags?post=970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}