{"id":6207,"date":"2026-08-26T09:27:20","date_gmt":"2026-08-26T06:27:20","guid":{"rendered":"https:\/\/www.scalahosting.com\/kb\/?p=6207"},"modified":"2026-08-26T09:27:21","modified_gmt":"2026-08-26T06:27:21","slug":"setup-website-monitoring-spanel","status":"publish","type":"post","link":"https:\/\/www.scalahosting.com\/kb\/setup-website-monitoring-spanel\/","title":{"rendered":"How to Set Up Website Monitoring in SPanel"},"content":{"rendered":"\n

SPanel includes built-in website monitoring under Domains<\/em> > Website Monitoring<\/em>, so you can track whether a hosted site is up, how fast it responds, and its SSL status without a separate uptime service. You enable it per domain from the monitoring settings page, and alerts reach you through SPanel’s Notifications Manager<\/em>. Detection runs on a polling cadence, so notices are near-real-time rather than instant, and alerts only fire if you have a notification channel configured.<\/p>\n\n\n\n

Who this is for<\/strong><\/h2>\n\n\n\n

This is for site owners and the people running a ScalaHosting managed VPS who want to know quickly when a hosted site goes down or slows. If you rely on a customer email to tell you the site is offline, or pay a third-party uptime checker for one domain, the built-in tooling covers the common cases.<\/p>\n\n\n\n

What problem this solves<\/strong><\/h2>\n\n\n\n

The worst way to learn your site is down is from a customer who couldn’t check out. Slow page loads are harder still – the site responds, but visitors leave before it finishes. <\/p>\n\n\n\n

Without monitoring, you have no record of when a problem started or how often it recurs. SPanel’s website monitoring watches your hosted domains and records uptime, speed, TTFB, and slow-event counts, giving you both an alert and a history.<\/p>\n\n\n\n

How SPanel solves this<\/strong><\/h2>\n\n\n\n

Open Domains<\/strong> > Website Monitoring<\/strong>. The page lists the domains on your account with columns for Uptime<\/strong>, Average Speed<\/strong>, TTFB<\/strong>, Slow Events<\/strong>, and SSL Status<\/strong>, so you can scan every site’s health at once.<\/p>\n\n\n\n

\"How<\/figure>\n\n\n\n

Each row has an Actions<\/strong> menu with Edit<\/strong> and History<\/strong>. <\/p>\n\n\n\n

Edit opens a page titled “Website monitoring for ” showing today’s stats and a Settings section. In Settings, there is an Enable Monitoring ON\/OFF toggle; set it and click Change to apply. The check interval and thresholds are not user-set in this UI. <\/p>\n\n\n\n

Once monitoring is on, SPanel collects the metrics and the row reflects current status; alerts are delivered through SPanel’s Notifications Manager<\/strong>.<\/p>\n\n\n\n

Why this is different in SPanel<\/strong><\/h2>\n\n\n\n

Two things stand out. <\/p>\n\n\n\n

First, monitoring is built into SPanel and routes through the same Notifications Manager as your other server alerts – no separate uptime service to sign up for or pay for. <\/p>\n\n\n\n

Second, the page surfaces speed, TTFB, and slow-event counts per domain alongside up\/down status, so you see performance degradation, not just hard outages. A site that is up but slowing under load shows in the same view you already use.<\/p>\n\n\n\n

Before you start<\/strong><\/h2>\n\n\n\n
    \n
  • You need access to SPanel<\/strong> for the account that hosts the domain.<\/li>\n\n\n\n
  • The domain should be hosted<\/strong> on this ScalaHosting account.<\/li>\n\n\n\n
  • Confirm a notification channel is set in the Notifications Manager<\/strong>; without one, monitoring records data but cannot notify you.<\/li>\n\n\n\n
  • Enabling monitoring<\/strong> is not destructive – it only starts collecting data – so no backup is required first.<\/li>\n<\/ul>\n\n\n\n

    Step-by-step<\/strong><\/h2>\n\n\n\n
      \n
    1. In SPanel, open Domains<\/strong> > Website Monitoring<\/strong>. You should see your domains listed with the Uptime, Average Speed, TTFB, Slow Events, and SSL Status columns.<\/li>\n<\/ol>\n\n\n\n
      \"How<\/figure>\n\n\n\n
        \n
      1. Find the domain you want to watch – in the screenshots, this is yoga.life – open its Actions<\/strong> menu, and choose Edit<\/strong>. The page “Website monitoring for<\/em>” opens, showing today’s stats and a Settings section.<\/li>\n\n\n\n
      2. In Settings<\/strong>, set the Enable Monitoring<\/strong> toggle to ON<\/strong>, then click Change<\/strong> to apply. The page confirms the setting, and the domain’s row on the main list reflects that monitoring is active.<\/li>\n<\/ol>\n\n\n\n
        \"How<\/figure>\n\n\n\n
          \n
        1. To review a domain’s record, return to the list, open the Actions menu, and choose History<\/strong> – useful for confirming a visitor-reported problem and seeing how often slow events occur.<\/li>\n<\/ol>\n\n\n\n

          What happens behind the scenes<\/strong><\/h2>\n\n\n\n

          After you enable monitoring, SPanel checks the site on a recurring cadence and records each result – whether it responded, how fast, its TTFB, and whether it crossed into a slow event. Because the checks are scheduled rather than continuous, there is a short gap between an outage starting and the system registering it. The payoff is a timestamped history plus alerts routed through the same Notifications Manager handling your other server notices.<\/p>\n\n\n\n

          Limitations and edge cases<\/strong><\/h2>\n\n\n\n
            \n
          • Monitoring covers domains hosted on this ScalaHosting account. Whether a fully external (off-server) domain can be monitored is not shown here. If you need to watch a domain hosted elsewhere, treat that as unconfirmed and check with support.<\/li>\n\n\n\n
          • Detection is on a polling cadence, so alerts are near-real-time rather than instant. For sites where seconds of downtime matter, pair this with a status check on your side.<\/li>\n\n\n\n
          • Alerts depend on a configured notification channel in the Notifications Manager. Without one, monitoring still records data, but you will not be notified – set the channel before relying on alerts.<\/li>\n<\/ul>\n\n\n\n

            Troubleshooting<\/strong><\/h2>\n\n\n\n
            Symptom<\/td>Likely cause<\/td>What to do<\/td><\/tr>
            Site went down but no alert arrived<\/td>No notification channel set in the Notifications Manager<\/td>Configure a channel, then confirm monitoring is ON for the domain<\/td><\/tr>
            Domain not listed on the monitoring page<\/td>Domain is not hosted on this account, or is external<\/td>Confirm it is hosted here; external support is not available<\/td><\/tr>
            Alert came minutes after the outage<\/td>Polling cadence, not instant detection<\/td>Expect near-real-time, not instant; this is by design<\/td><\/tr>
            Monitoring shows OFF after editing<\/td>Change was not applied<\/td>Reopen Edit, set Enable Monitoring to ON, and click Change<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

            When to use this \/ when not to use this<\/strong><\/h2>\n\n\n\n
            Use this when<\/td>Skip or use something else when<\/td><\/tr>
            You host the domain on this ScalaHosting account<\/td>The domain is hosted entirely off-server<\/td><\/tr>
            You want uptime plus speed and TTFB in one view<\/td>You need sub-second, instant outage detection<\/td><\/tr>
            You want alerts through your existing Notifications Manager<\/td>You have no notification channel and won’t set one<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

            FAQ<\/strong><\/h2>\n\n\n\n

            Q:<\/strong> Does SPanel website monitoring cost extra?<\/strong><\/p>\n\n\n\n

            A:<\/strong> No – it is built into SPanel and uses the Notifications Manager you already have, so there is no separate uptime service to buy. It covers only domains hosted on this account.<\/p>\n\n\n\n

            Q:<\/strong> How often does SPanel check my site?<\/strong><\/p>\n\n\n\n

            A:<\/strong> Checks run on a polling cadence, so alerts are near-real-time rather than instant. The exact check interval is not user-set in this UI.<\/p>\n\n\n\n

            Q:<\/strong> Can I monitor a domain hosted somewhere else?<\/strong><\/p>\n\n\n\n

            A:<\/strong> Monitoring covers domains on this ScalaHosting account. External domain names cannot be monitored through SPanel.<\/p>\n\n\n\n

            Q:<\/strong> Where do the alerts go?<\/strong><\/p>\n\n\n\n

            A:<\/strong> Alerts are delivered through SPanel’s Notifications Manager. With no channel configured there, you will not receive notifications even when monitoring is on.<\/p>\n\n\n\n

            Q:<\/strong> What does TTFB tell me?<\/strong><\/p>\n\n\n\n

            A:<\/strong> TTFB (time to first byte) reflects how long the server takes to start responding. Rising TTFB or slow-event counts can signal performance trouble before a full outage.<\/p>\n\n\n\n

            Q:<\/strong> How do I see past incidents?<\/strong><\/p>\n\n\n\n

            A:<\/strong> Open the domain’s Actions menu and choose History for a timestamped record of problems and recurring slow events. Enabling monitoring is not destructive and needs no backup beforehand.<\/p>\n\n\n\n