{"id":248,"date":"2017-01-27T19:09:54","date_gmt":"2017-01-27T17:09:54","guid":{"rendered":"https:\/\/www.scalahosting.com\/kb\/?p=248\/"},"modified":"2025-11-27T14:13:41","modified_gmt":"2025-11-27T12:13:41","slug":"set-mail-server-business-email-hosting-plan","status":"publish","type":"post","link":"https:\/\/www.scalahosting.com\/kb\/set-mail-server-business-email-hosting-plan\/","title":{"rendered":"Set Mail Server Business Email Hosting"},"content":{"rendered":"

There are two options to start using your business email hosting<\/a> service with your domain name.<\/p>\n

By using our nameservers<\/span><\/h2>\n

If you don’t have a web site yet and you are going to use your domain name just for e-mail services then you can set our nameservers to your domain. Then allow 24 hours for DNS propagation<\/span> and your domain will start pointing to our server. All e-mails sent to e-mail addresses @yourdomain.com will be delivered to our mail server. To set the nameservers you need to login to the control panel of the company where you registered the domain name and change the nameservers from there. If you ordered the domain name together with the business email hosting service from us, the nameservers will be automatically set to the correct ones by us and you will not need to change anything in that regard. If the domain was registered from another company you will need to login to their control panel to do the nameservers changes.<\/p>\n

By changing your MX record<\/span><\/h2>\n

If you have a web site hosted elsewhere or on a server with ScalaHosting but you want to have your emails served by our business email hosting solution then you will need to change the MX entry for your domain name. You can do so from cPanel. Once you login to cPanel click on the\u00a0Zone Editor<\/strong> icon\u00a0which is under the\u00a0Domain<\/strong>\u00a0section. Then follow the steps below.<\/p>\n

    \n
  • Remove the existing MX record<\/li>\n
  • Add a new MX record pointing to your new mail server. You can find the hostname of your new mail server in your welcome email with the login details for your business email hosting plan.<\/li>\n<\/ul>\n

    \"Set<\/p>\n

    For\u00a0Priority<\/strong> you can use 0 (zero) and for\u00a0Destination<\/strong> use the hostname of your mail server from the welcome e-mail. Then click on the\u00a0Add New Record<\/strong> button.<\/p>\n

      \n
    • After that change the\u00a0Email Routing<\/strong> to\u00a0Remote Mail Exchanger<\/strong>. This is very important.<\/li>\n<\/ul>\n

      \"Set<\/p>\n

      Allow 4-6 hours for DNS changes to take effect.<\/p>\n

      If you activated SpamExperts for your business email hosting service it will protect your main domain and filter 99.96% of the SPAM messages with no extra configuration. That service is available for the\u00a0SmallBiz<\/strong> and\u00a0Corporate<\/strong> mail plans. In that case you need to add 2 MX records for your domain name.<\/p>\n

      mx1.vivawebhost.com<\/strong> with priority 10
      \nmx2.vivawebhost.com<\/strong> with priority 20<\/code><\/p>\n

      To activate SpamExperts for your email hosting plan you need to login to cPanel and click on the\u00a0SpamExperts<\/strong> icon. If you are using our nameservers the MX entries will be automatically configured for you. If you are using 3rd party nameservers you will need to configure them manually.<\/p>\n","protected":false},"excerpt":{"rendered":"

      There are two options to start using your business email hosting service with your domain name. By using our nameservers If you don’t have a web site yet and you are going to use your domain name just for e-mail services then you can set our nameservers to your domain. Then allow 24 hours for […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"none","_seopress_titles_title":"Set Mail Server Business Email Hosting | ScalaHosting KB","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[26],"tags":[49,50],"class_list":["post-248","post","type-post","status-publish","format-standard","hentry","category-email-hosting","tag-business-mail-hosting","tag-change-mx-entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts\/248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/comments?post=248"}],"version-history":[{"count":9,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts\/248\/revisions"}],"predecessor-version":[{"id":5879,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts\/248\/revisions\/5879"}],"wp:attachment":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/media?parent=248"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/categories?post=248"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/tags?post=248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}