{"id":2001,"date":"2021-06-10T14:51:44","date_gmt":"2021-06-10T11:51:44","guid":{"rendered":"https:\/\/www.scalahosting.com\/kb\/?p=2001"},"modified":"2023-06-13T14:08:46","modified_gmt":"2023-06-13T11:08:46","slug":"regain-access-to-my-domain-or-my-account","status":"publish","type":"post","link":"https:\/\/www.scalahosting.com\/kb\/regain-access-to-my-domain-or-my-account\/","title":{"rendered":"Regain access to my domain or my account"},"content":{"rendered":"\n

An online project is something you put a lot of effort into, and you don’t want to see all this work being undone by a <\/span>forgotten password<\/b>. That’s why we’ve<\/span> ensured that account owners can regain control over their services,<\/b> even if they don’t have the correct login details with them. Let’s explore the options.<\/span><\/p>\n\n\n\n

Forgot password<\/b><\/h2>\n\n\n\n

You can always rely on the <\/span>Forgot Password <\/b>button available on our login form.<\/span><\/p>\n\n\n

\n
\"Regain<\/figure>\n<\/div>\n\n\n

The system requests the email address you signed up with and<\/span> sends a password reset link.<\/b> Bear in mind that the link expires after two hours.<\/span><\/p>\n\n\n\n

Contact our technical support team<\/b><\/h2>\n\n\n\n

If the email address you provided upon signup is<\/span> no longer active<\/b> or you don’t have access to it, you can <\/span>contact our technical support team<\/b><\/a> for further assistance. Our experts follow strict procedures to confirm the account owner’s identity and prevent unauthorized access.<\/span><\/p>\n\n\n\n