{"id":2001,"date":"2021-06-10T14:51:44","date_gmt":"2021-06-10T11:51:44","guid":{"rendered":"https:\/\/www.scalahosting.com\/kb\/?p=2001"},"modified":"2023-06-13T14:08:46","modified_gmt":"2023-06-13T11:08:46","slug":"regain-access-to-my-domain-or-my-account","status":"publish","type":"post","link":"https:\/\/www.scalahosting.com\/kb\/regain-access-to-my-domain-or-my-account\/","title":{"rendered":"Regain access to my domain or my account"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">An online project is something you put a lot of effort into, and you don&#8217;t want to see all this work being undone by a <\/span><b>forgotten password<\/b><span style=\"font-weight: 400;\">. That&#8217;s why we&#8217;ve<\/span><b> ensured that account owners can regain control over their services,<\/b><span style=\"font-weight: 400;\"> even if they don&#8217;t have the correct login details with them. Let&#8217;s explore the options.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Forgot password<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">You can always rely on the <\/span><b>Forgot Password <\/b><span style=\"font-weight: 400;\">button available on our login form.<\/span><\/p>\n\n\n<div class=\"wp-block-image mpg-gallery\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1000\" height=\"529\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/06\/forgot-password.png\" alt=\"Regain access to my domain or my account, Forgot password\" class=\"wp-image-2002\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/06\/forgot-password.png 1000w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/06\/forgot-password-300x159.png 300w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/06\/forgot-password-768x406.png 768w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The system requests the email address you signed up with and<\/span><b> sends a password reset link.<\/b><span style=\"font-weight: 400;\"> Bear in mind that the link expires after two hours.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Contact our technical support team<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">If the email address you provided upon signup is<\/span><b> no longer active<\/b><span style=\"font-weight: 400;\"> or you don&#8217;t have access to it, you can <\/span><a href=\"https:\/\/www.scalahosting.com\/contact-us.html\"><b>contact our technical support team<\/b><\/a><span style=\"font-weight: 400;\"> for further assistance. Our experts follow strict procedures to confirm the account owner&#8217;s identity and prevent unauthorized access.<\/span><\/p>\n\n\n\n<p class=\"youtube-player wp-block-paragraph\" id=\"qwGE9xz5eb8\">How To Point a Domain Name To a Web Hosting Provider<\/p>\n\n\n\n<script type=\"application\/ld+json\">\r\n    {\r\n        \"@context\": \"https:\/\/schema.org\",\r\n        \"@type\": \"VideoObject\",\r\n        \"name\": \"How To Point a Domain Name To a Web Hosting Provider\",\r\n        \"description\": \"You can actually buy web hosting and domain name from different providers and just link these two things together. In this video we'll show you exactly how.\",\r\n        \"thumbnailUrl\": [\r\n            \"https:\/\/i3.ytimg.com\/vi\/qwGE9xz5eb8\/maxresdefault.jpg\"\r\n        ],\r\n        \"uploadDate\": \"2022-04-12\",\r\n        \"duration\": \"PT3M45S\",\r\n        \"embedUrl\": \"https:\/\/www.youtube.com\/watch?v=qwGE9xz5eb8\"\r\n    }\r\n<\/script>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.scalahosting.com\/whois.html?utm_source=scalahosting-internal-link&amp;utm_medium=banner&amp;utm_campaign=whois-referral&amp;utm_id=whois-referral\"><img decoding=\"async\" width=\"600\" height=\"100\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2022\/07\/whois_banner_horizontal.png\" alt=\"Regain access to my domain or my account, Contact our technical support team\" class=\"wp-image-4915\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2022\/07\/whois_banner_horizontal.png 600w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2022\/07\/whois_banner_horizontal-300x50.png 300w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>An online project is something you put a lot of effort into, and you don&#8217;t want to see all this work being undone by a forgotten password. That&#8217;s why we&#8217;ve ensured that account owners can regain control over their services, even if they don&#8217;t have the correct login details with them. Let&#8217;s explore the options. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"none","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"categories":[22],"tags":[],"class_list":["post-2001","post","type-post","status-publish","format-standard","hentry","category-dns"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts\/2001","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/comments?post=2001"}],"version-history":[{"count":4,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts\/2001\/revisions"}],"predecessor-version":[{"id":5623,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts\/2001\/revisions\/5623"}],"wp:attachment":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/media?parent=2001"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/categories?post=2001"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/tags?post=2001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}