{"id":1363,"date":"2021-05-10T12:40:12","date_gmt":"2021-05-10T09:40:12","guid":{"rendered":"https:\/\/www.scalahosting.com\/kb\/?p=1363"},"modified":"2025-11-27T14:14:28","modified_gmt":"2025-11-27T12:14:28","slug":"set-up-my-workspace-email-domain-with-microsoft-365","status":"publish","type":"post","link":"https:\/\/www.scalahosting.com\/kb\/set-up-my-workspace-email-domain-with-microsoft-365\/","title":{"rendered":"Connect Workspace Email to Microsoft 365"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">If you own a company or run a business, setting up a <\/span><b>workspace or custom email domain<\/b><span style=\"font-weight: 400;\"> is something you should consider.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Owning a workspace email domain gives you an edge over having a personal email. This step has, over time, proven to <\/span><b>improve a company\u2019s brand identity<\/b><span style=\"font-weight: 400;\"> and the efficiency of team members.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">There is always a huge difference and shift in brand perception when <\/span><b>potential customers receive an email<\/b><span style=\"font-weight: 400;\"> from a custom email domain instead of a personal email.&nbsp;<\/span><\/p>\n\n\n\n<p><i><span style=\"font-weight: 400;\">Have you always wondered how to set up one? <\/span><\/i><span style=\"font-weight: 400;\">Not to worry, in this article, we will show you how to set up your <\/span><b>workspace email domain with Microsoft 365.<\/b><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Why use Microsoft 365<\/b><\/h2>\n\n\n\n<p><b>We recommend the use of Microsoft 365 in setting up your custom email domain for the following reasons:<\/b><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><b>Microsoft 365 guarantees privacy and security,<\/b><span style=\"font-weight: 400;\"> unlike when you make use of a free email service provider. This ensures that your messages and information communicated via their server are <\/span><b>kept confidential.&nbsp;<\/b><\/li>\n\n\n\n<li><b>Shared Calendar and Contacts<\/b><span style=\"font-weight: 400;\"> &#8211; This is one feature that Microsoft 365 offers you to ensure that your team members are on track and stay up-to-date with assignments, meetings, and other vital schedules. This <\/span><b>boosts collaboration and team spirit<\/b><span style=\"font-weight: 400;\"> among your team members.<\/span><\/li>\n\n\n\n<li><b>Other Applications<\/b><span style=\"font-weight: 400;\"> &#8211; With a Microsoft 365 subscription also comes additional applications like <\/span><b>Skype <\/b><span style=\"font-weight: 400;\">and <\/span><b>SharePoint<\/b><span style=\"font-weight: 400;\">. So you know that you are getting more than just an email subscription.<\/span><\/li>\n<\/ol>\n\n\n\n<p><span style=\"font-weight: 400;\">For this article, it is essential that you already have a <\/span><b>Microsoft Office 365 account<\/b><span style=\"font-weight: 400;\"> and you have already purchased your <\/span><a href=\"https:\/\/www.scalahosting.com\/domain-names.html\"><b>custom domain<\/b><\/a><span style=\"font-weight: 400;\">. Once this is set, you are now ready to begin the setup process.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Add your domain name to your Microsoft Office 365 account.<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">To qualify for the custom domain name option, you should have subscribed to a <\/span><b>Business Standard license<\/b><span style=\"font-weight: 400;\"> or a higher plan.<\/span><span style=\"font-weight: 400;\"> Login to your <\/span><b>Microsoft admin panel<\/b><span style=\"font-weight: 400;\"> and follow the <\/span><b>Office Wizard setup<\/b><span style=\"font-weight: 400;\"> process to install Microsoft Office.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Next, go to the Add domain section, select the <\/span><b>Yes, add this domain now<\/b><span style=\"font-weight: 400;\"> option, and add your custom domain. Click on <\/span><b>Use This Domain.<\/b><\/p>\n\n\n<div class=\"wp-block-image mpg-gallery\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"712\" height=\"224\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image5-1.png\" alt=\"Connect Workspace Email to Microsoft 365, Add your domain name to your Microsoft Office 365 account.\" class=\"wp-image-1368\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image5-1.png 712w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image5-1-300x94.png 300w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><b>Verify your domain name<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">The next step is to verify your domain name. You can do this in the three ways listed on the pop-up window that appears on your screen.&nbsp;<\/span><\/p>\n\n\n\n<p><b>The three ways are:<\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Add a TXT record to your domain DNS record.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Add an MX record to your domain DNS record.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Add a text file to your domain\u2019s website.<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">We recommend selecting the first option, which is to <\/span><b>add a TXT record to your domain DNS record<\/b><span style=\"font-weight: 400;\">. But if you have a website already under this specific domain name, you can choose the third option.<\/span><\/p>\n\n\n<div class=\"wp-block-image mpg-gallery\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"713\" height=\"269\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image3-1.png\" alt=\"Connect Workspace Email to Microsoft 365, Verify your domain name\" class=\"wp-image-1366\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image3-1.png 713w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image3-1-300x113.png 300w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure>\n<\/div>\n\n\n<p><span style=\"font-weight: 400;\">A set of <\/span><b>TXT values<\/b><span style=\"font-weight: 400;\"> and instructions will follow on the next screen, copy them out and save them on your clipboard.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Next, log in to your<\/span> <a href=\"https:\/\/www.scalahosting.com\/blog\/cloud-hosting\/\"><b>cPanel<\/b><\/a><span style=\"font-weight: 400;\"> of your domain registrar and head over to your <\/span><b>Domain Management Settings <\/b><span style=\"font-weight: 400;\">(<\/span><i><span style=\"font-weight: 400;\">DNS<\/span><\/i><span style=\"font-weight: 400;\">).<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Go to the <\/span><b>Manage Domains<\/b><span style=\"font-weight: 400;\"> tab to add a custom <\/span><a href=\"https:\/\/www.scalahosting.com\/kb\/how-to-add-a-dns-a-record\/\"><b>DNS record<\/b><\/a><b>.<\/b><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Set the type to TXT, then enter the TXT values that you initially copied. Click on <\/span><b>Add Record Now.<\/b><\/p>\n\n\n<div class=\"wp-block-image mpg-gallery\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"712\" height=\"178\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image6-1.png\" alt=\"Connect Workspace Email to Microsoft 365, Verify your domain name 2\" class=\"wp-image-1369\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image6-1.png 712w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image6-1-300x75.png 300w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure>\n<\/div>\n\n\n<p><span style=\"font-weight: 400;\">This setting might take a few minutes before the server will make the change.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Head back to your <\/span><b>Microsoft Office 365 admin panel <\/b><span style=\"font-weight: 400;\">and click on verify. If you previously closed the admin panel, you can get here by going to settings &gt; Domains.<\/span><\/p>\n\n\n<div class=\"wp-block-image mpg-gallery\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"711\" height=\"198\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image7-1.png\" alt=\"Connect Workspace Email to Microsoft 365, Verify your domain name 3\" class=\"wp-image-1370\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image7-1.png 711w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image7-1-300x84.png 300w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure>\n<\/div>\n\n\n<p><span style=\"font-weight: 400;\">Once your domain is verified, you can now <\/span><b>add new users <\/b><span style=\"font-weight: 400;\">to it.&nbsp;<\/span><\/p>\n\n\n\n<p><b>Connect your domain<\/b><span style=\"font-weight: 400;\"> and set up your DNS record<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The process of connecting your domain and online services can be set up manually, although some domain registrars offer to <\/span><b>populate it automatically for you.<\/b><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n\n\n\n<p><b>To get started, select any of the three options on your screen:<\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Add your own DNS record<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Set up my online services for me<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Skip and do this later (not recommended)<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">If you\u2019d like your domain registrar to populate it for you, then choose the second option. <\/span><b>Click on continue.<\/b><\/p>\n\n\n<div class=\"wp-block-image mpg-gallery\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"713\" height=\"235\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image4-1.png\" alt=\"Connect Workspace Email to Microsoft 365, Verify your domain name 4\" class=\"wp-image-1367\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image4-1.png 713w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image4-1-300x99.png 300w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure>\n<\/div>\n\n\n<p><span style=\"font-weight: 400;\">Next, click on <\/span><b>import DNS records<\/b> <i><span style=\"font-weight: 400;\">(you find the DNS record under the domains section of your registrar\u2019s cpanel)<\/span><\/i><span style=\"font-weight: 400;\"> if you want to add your DNS record manually.<\/span><\/p>\n\n\n<div class=\"wp-block-image mpg-gallery\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"709\" height=\"201\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image2-1.png\" alt=\"Connect Workspace Email to Microsoft 365, Verify your domain name 5\" class=\"wp-image-1365\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image2-1.png 709w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image2-1-300x85.png 300w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><b>Update Your Nameservers<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">The process of updating your nameservers ensures that <\/span><b>Microsoft office 365 becomes the DNS host for your domain.<\/b><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">In your registrar\u2019s control panel, scroll to the Domains section, and locate where you can <\/span><b>add and edit the nameserver record<\/b><span style=\"font-weight: 400;\">s. Update your records with at least two Microsoft nameservers, which will be provided to you in the setup wizard.<\/span><\/p>\n\n\n<div class=\"wp-block-image mpg-gallery\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"713\" height=\"216\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image1-1.png\" alt=\"Connect Workspace Email to Microsoft 365, Update Your Nameservers\" class=\"wp-image-1364\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image1-1.png 713w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2021\/05\/image1-1-300x91.png 300w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/figure>\n<\/div>\n\n\n<p><span style=\"font-weight: 400;\">And your <\/span><b>workspace email domain<\/b><span style=\"font-weight: 400;\"> has been set up!<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Conclusion<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">The ease of workspace email domain setup depends on your <\/span><b>domain registrar<\/b><span style=\"font-weight: 400;\">. While some registrars can automate some of the steps involved, others require that you manually set them up.&nbsp;<\/span><\/p>\n\n\n\n<p><i><span style=\"font-weight: 400;\">Were you able to successfully set up your Workspace email domain? Did you encounter any challenges in the process?<\/span><\/i><span style=\"font-weight: 400;\"> Feel free to <\/span><b>share your thoughts and feedback with us<\/b><span style=\"font-weight: 400;\">!<\/span><\/p>\n\n\n\n<p class=\"youtube-player\" id=\"qwGE9xz5eb8\">How To Point a Domain Name To a Web Hosting Provider<\/p>\n\n\n\n<script type=\"application\/ld+json\">\r\n    {\r\n        \"@context\": \"https:\/\/schema.org\",\r\n        \"@type\": \"VideoObject\",\r\n        \"name\": \"How To Point a Domain Name To a Web Hosting Provider\",\r\n        \"description\": \"You can actually buy web hosting and domain name from different providers and just link these two things together. In this video we'll show you exactly how.\",\r\n        \"thumbnailUrl\": [\r\n            \"https:\/\/i3.ytimg.com\/vi\/qwGE9xz5eb8\/maxresdefault.jpg\"\r\n        ],\r\n        \"uploadDate\": \"2022-04-12\",\r\n        \"duration\": \"PT3M45S\",\r\n        \"embedUrl\": \"https:\/\/www.youtube.com\/watch?v=qwGE9xz5eb8\"\r\n    }\r\n<\/script>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.scalahosting.com\/whois.html?utm_source=scalahosting-internal-link&amp;utm_medium=banner&amp;utm_campaign=whois-referral&amp;utm_id=whois-referral\"><img decoding=\"async\" width=\"600\" height=\"100\" src=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2022\/07\/whois_banner_horizontal.png\" alt=\"Connect Workspace Email to Microsoft 365, Conclusion\" class=\"wp-image-4915\" srcset=\"https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2022\/07\/whois_banner_horizontal.png 600w, https:\/\/www.scalahosting.com\/kb\/wp-content\/uploads\/2022\/07\/whois_banner_horizontal-300x50.png 300w\" sizes=\"(max-width: 361px) 660px, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 910px, 1140px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>If you own a company or run a business, setting up a workspace or custom email domain is something you should consider.&nbsp; Owning a workspace email domain gives you an edge over having a personal email. This step has, over time, proven to improve a company\u2019s brand identity and the efficiency of team members.&nbsp; There [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"none","_seopress_titles_title":"Connect Workspace Email to Microsoft 365 | ScalaHosting KB","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[26],"tags":[],"class_list":["post-1363","post","type-post","status-publish","format-standard","hentry","category-email-hosting"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts\/1363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/comments?post=1363"}],"version-history":[{"count":6,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts\/1363\/revisions"}],"predecessor-version":[{"id":5880,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/posts\/1363\/revisions\/5880"}],"wp:attachment":[{"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/media?parent=1363"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/categories?post=1363"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scalahosting.com\/kb\/wp-json\/wp\/v2\/tags?post=1363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}