{"id":69773,"date":"2023-11-13T06:33:26","date_gmt":"2023-11-13T12:33:26","guid":{"rendered":"https:\/\/www.scalahosting.com\/blog\/?p=69773"},"modified":"2025-11-24T05:24:31","modified_gmt":"2025-11-24T11:24:31","slug":"setting-up-email-accounts-and-aliases-in-cpanel-step-by-step-tutorial","status":"publish","type":"post","link":"https:\/\/www.scalahosting.com\/blog\/setting-up-email-accounts-and-aliases-in-cpanel-step-by-step-tutorial\/","title":{"rendered":"Create Email Accounts in cPanel (Tutorial)"},"content":{"rendered":"\n

Setting up a professional business email account is a crucial step for all businesses as it gives them more credibility online. Also, in today\u2019s digital landscape, communication is key, and having a custom email address that matches your domain name, for example, info@yourdomain.com, shows professionalism and builds trust between you, your clients, and your partners<\/strong>.<\/p>\n\n\n\n

Creating email accounts and aliases in cPanel is fairly simple, as the platform simplifies the whole process by providing a user-friendly interface for creating and managing email accounts<\/strong>. <\/p>\n\n\n\n

From the Email section, you can create individual email accounts, each with its own username and password. In addition, you can create aliases through cPanel, which are alternative email addresses that forward messages to primary accounts<\/strong>. <\/p>\n\n\n\n

Now that you know what you\u2019re getting yourself into, let\u2019s dive into the step-by-step tutorial.<\/p>\n\n\n

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Setting up Email Accounts in cPanel<\/h2>\n\n\n\n

This step-by-step tutorial will provide involves everything that you need to do to set up an email account in cPanel from beginning to end. Naturally, the first step is finding where to begin.<\/p>\n\n\n\n

Step 1: Access Email Setup Tools in cPanel<\/h3>\n\n\n\n

Accessing the necessary tools to begin your email setup is a straightforward process. To begin, log into your cPanel account<\/strong> using your credentials.<\/p>\n\n\n\n

\"Create<\/figure>\n\n\n\n

Once inside, go to the Email<\/strong> section, which is often represented by an envelope icon or a similar symbol. In this section, you\u2019ll find all kinds of email management tools.<\/p>\n\n\n\n

\"Create<\/figure>\n\n\n\n

Step 2: Create a New Email Account<\/h3>\n\n\n\n

In the Email section of your cPanel dashboard, click on the Email Accounts<\/strong> option. Once you\u2019re in, click on the blue  \u201c+Create\u201d button<\/strong>.<\/p>\n\n\n\n

\"Create<\/figure>\n\n\n\n

Now, you need to choose the domain for your new email account from the drop-down menu. If you have multiple domain names, select the one you want to associate your mailbox with. Then, enter the desired email address for the domain. <\/p>\n\n\n\n

After that, you need to set a password for your new email and set the mailbox quota. The quota determines how much storage your account can use. You can either set a specific quota or go for the unlimited option.<\/p>\n\n\n\n

\"Create<\/figure>\n\n\n\n

If you don\u2019t want to create a password now, you can also provide an alternate email. This way, cPanel will send a message with a password setup link to the mailbox of your choice. <\/p>\n\n\n\n

Once you\u2019ve done everything mentioned above, click on \u201c+Create\u201d<\/strong> to finish.<\/p>\n\n\n\n

Step 3: Configure Email Client Settings<\/h3>\n\n\n\n

An email client is an app that allows you to access, manage, and send messages from various devices<\/strong>. It\u2019s a great idea to connect to platforms like Outlook or Thunderbird, as they allow you to access your emails on the go. <\/p>\n\n\n\n

You can do that in two ways \u2013 via your cPanel dashboard<\/strong> (if cPanel is compatible with your chosen platform) or via the email client <\/strong>itself. <\/p>\n\n\n\n

We\u2019ll now show you how to do both.<\/p>\n\n\n\n

Configuring Email Clients via cPanel<\/h4>\n\n\n\n

To configure email clients via cPanel, you need to do the following:<\/p>\n\n\n\n

    \n
  1. Open the Email Accounts<\/strong> option in cPanel.<\/li>\n\n\n\n
  2. Click on Connect Devices.<\/strong><\/li>\n\n\n\n
  3. Find the email client you want to use in the Application<\/strong> section, which you can find in the Mail Client Application Configuration Scripts<\/strong>.<\/li>\n\n\n\n
  4. Review the instructions and click on Proceed. <\/strong>The system will download the script. Also, a prompt to open, run, or save the script file might come up. If it does – click on Run<\/strong> or Open<\/strong> to move forward.<\/li>\n\n\n\n
  5. You might need to sign into your email by entering your password. Once you do, click Install.<\/strong><\/li>\n\n\n\n
  6. Your email client will now open, and you\u2019ll need to log into your email account<\/strong> to finish the process.<\/li>\n<\/ol>\n\n\n\n

    Configuring Email Clients Without cPanel<\/h4>\n\n\n\n

    In order to show you how this is done, we\u2019ll take Outlook and Thunderbird as examples. <\/p>\n\n\n\n

    If Outlook is your weapon of choice – you need to do the following:<\/p>\n\n\n\n

      \n
    1. Open Outlook<\/strong> on your computer.<\/li>\n\n\n\n
    2. Go to File<\/strong> and then Add Account<\/strong>.<\/li>\n\n\n\n
    3. Select Manual setup or additional server types<\/strong> and click \u201cNext<\/strong>.<\/li>\n\n\n\n
    4. Choose POP or IMAP<\/strong> and then \u201cNext<\/strong>.<\/li>\n\n\n\n
    5. Enter your name<\/strong> and full email address<\/strong>.<\/li>\n\n\n\n
    6. For account type, you can choose either POP3 or IMAP<\/strong> (we\u2019ll explain the difference below).<\/li>\n\n\n\n
    7. In the Incoming Mail Server section, put down your cPanel server\u2019s hostname<\/strong>, which usually has the following format: mail.yourdomain.com. <\/li>\n\n\n\n
    8. In the Outgoing Mail Server section, put down the same server as you did in the Incoming field.<\/strong><\/li>\n\n\n\n
    9. Lastly, enter your full email address and password<\/strong>. <\/li>\n<\/ol>\n\n\n\n

      If you want to use Thunderbird as your cPanel email client, you need to do the following:<\/p>\n\n\n\n

        \n
      1. Open Thunderbird<\/strong> on your computer.<\/li>\n\n\n\n
      2. Go to Tools<\/strong> and then Account Settings<\/strong>.<\/li>\n\n\n\n
      3. Click on Account Actions<\/strong> and then Add Mail Account<\/strong>.<\/li>\n\n\n\n
      4. Enter your name, email address, and password<\/strong>. Now, Thunderbird will automatically configure your settings. However, if you want to – you can manually do that by choosing Manual Config.<\/strong><\/li>\n\n\n\n
      5. If you choose to configure your settings manually, you\u2019ll need to choose POP3 or IMAP<\/strong>, enter your incoming and outgoing mail servers<\/strong>, and enter your full email address<\/strong> at the end. <\/li>\n<\/ol>\n\n\n\n

        Understanding POP3 and IMAP Settings<\/h4>\n\n\n\n