{"id":475,"date":"2015-01-07T09:00:49","date_gmt":"2015-01-07T15:00:49","guid":{"rendered":"http:\/\/blog.scalahosting.com\/?p=475"},"modified":"2023-03-16T02:29:57","modified_gmt":"2023-03-16T08:29:57","slug":"exceptional-service","status":"publish","type":"post","link":"https:\/\/www.scalahosting.com\/blog\/exceptional-service\/","title":{"rendered":"Exceptional service and support"},"content":{"rendered":"\n<p>Our primary target is to maintain high quality and provide exceptional customer service. Clients tell us how happy they are on daily basis and that is motivating us to keep on improving our web hosting services.<\/p>\n\n\n\n<p>We just received the following e-mail message.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Hi Scala Hosting Team,<\/p>\n\n\n\n<p>I&#8217;m Angela, the customers relations manager at HostAdvice.com, the largest&nbsp;hosting directory online in which your company is listed.<\/p>\n\n\n\n<p>I&#8217;m reaching out to let you know that over the past few weeks we&#8217;ve&nbsp;anonymously tested your company&#8217;s customer service, and guess what, you guys&nbsp;did a great job!<\/p>\n\n\n\n<p>The customer service was prompt, efficient, insightful and most of all,&nbsp;helpful.<\/p>\n\n\n\n<p>We&#8217;d like to thank you on behalf of your customers for the great service&nbsp;you&#8217;re providing. Keep on making the hosting world a better place!<\/p>\n\n\n\n<p>As a reward for doing such an awesome job we&#8217;d like to grant you &#8220;The Badge&nbsp;of Excellence&#8221; by Host Advice. This badge tells users that you comply with&nbsp;our high standards of service and professionalism.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"264\" height=\"190\" src=\"https:\/\/www.scalahosting.com\/blog\/wp-content\/uploads\/2015\/01\/excellent-web-hosting.png\" alt=\"Exceptional service and support\" class=\"wp-image-476\"\/><\/figure>\n<\/div><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Our primary target is to maintain high quality and provide exceptional customer service. Clients tell us how happy they are &#8230;<\/p>\n","protected":false},"author":107,"featured_media":62115,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_analysis_target_kw":"","footnotes":""},"categories":[4],"tags":[],"class_list":["post-475","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.scalahosting.com\/blog\/wp-json\/wp\/v2\/posts\/475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scalahosting.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scalahosting.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scalahosting.com\/blog\/wp-json\/wp\/v2\/users\/107"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scalahosting.com\/blog\/wp-json\/wp\/v2\/comments?post=475"}],"version-history":[{"count":8,"href":"https:\/\/www.scalahosting.com\/blog\/wp-json\/wp\/v2\/posts\/475\/revisions"}],"predecessor-version":[{"id":67235,"href":"https:\/\/www.scalahosting.com\/blog\/wp-json\/wp\/v2\/posts\/475\/revisions\/67235"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.scalahosting.com\/blog\/wp-json\/wp\/v2\/media\/62115"}],"wp:attachment":[{"href":"https:\/\/www.scalahosting.com\/blog\/wp-json\/wp\/v2\/media?parent=475"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scalahosting.com\/blog\/wp-json\/wp\/v2\/categories?post=475"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scalahosting.com\/blog\/wp-json\/wp\/v2\/tags?post=475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}